| Type |
Member |
Date |
Order ID |
S/B |
Reply |
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| Complaint | Merlin (64) | Jan 4, 2020 | 12100423 | Seller | Reply | 20% for Shipping etc.- for sure of Reason - Beta-Products I have got!
Reply: Costs as advertised! NO contact at all about purchase? No idea whats wrong! |
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| Complaint | George (2684)  | Sep 24, 2019 | 11637851 | Seller | Reply | Replies on our neutral with a neutral. Dirty parts taped to bottom of box!
Reply: Unfair buyer! Sorry we choose to save the environment! Changes feedback! Unfair! |
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| Complaint | Glodos (32) | Mar 14, 2019 | 10715862 | Seller | Reply | still not recieved. The instruction is still for sale in owners shop! SCAMMER
Reply: Not insured! Package is shipped! We had 3 in stock not just one! DONT LIE! |
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| Complaint | supersebbe (344) | Mar 12, 2019 | 10575218 | Seller | Reply | Ordered 5 items. One missing, one very dirty. Promised refund, never happened.
Reply: Seller never responded when I asked for PayPal address! We wanted to refund!
Follow-Up: You have received my address, as you have responded to my mails. Unbelievable! |
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| Complaint | cobber (15) | Feb 26, 2019 | 10593708 | Seller | Reply | BEWARE! Does not check sets. Blames you if something is missing. Rude!
Reply: Buys used/very used! Complains about small damages. 2 miss bricks offered refund |
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| Complaint | Davy1979 (371) | Feb 13, 2019 | 10489911 | Seller | Reply | some parts were damaged, no compensation or new shipment after 3 weeks
Reply: We were 3 weeks on a holiday! Everything got refunded after this!! |
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| Complaint | Ben15 (139) | Feb 6, 2019 | 10547676 | Seller | Reply | Ignores pics requests: yellowed parts, bitemarks in sets, missing pages on inst.
Reply: Never received request. Offered refund! NO RESPONSE! |
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| Complaint | legotrein1 (116) | Jan 5, 2019 | 10406116 | Seller | Reply | Slecht verpakt, ernstige gebruiksporen, matige communicatie over verzending
Reply: Ordered used parts! Did not ask pictures! Shipping in enveloppe box like always! |
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| Complaint | So4was (59) | Apr 11, 2018 | 9227569 | Seller | Reply | The package arrived very late and the articles are broken!
Reply: Shipped friday, arived in 3 working days? Also packaging was good, buyers risk. |
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| Complaint | bb28389 (44) | Mar 29, 2018 | 9198862 | Seller | Reply | Received heavy yellowed parts which are unusable, bought as in good condition...
Reply: Bought in used / good condition, Colouring was just a little. Offered refund. |
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