| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | bb1707764 (1) | Jul 9, 2020 | 13037682 | Seller | Reply | Incomplete Order, 6 weeks later back order STILL incomplete, refund refused Reply: No message from buyer received. If we made a mistake we always solve it. |
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| Complaint | DanicaT92 (7) | Jul 9, 2020 | 13587254 | Seller | Reply | Did not respond to email address they provided. One figure appears damaged. Reply: We sent a message to buyer to resolve issue. received no reply yet |
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| Complaint | philip33 (774) | Jul 7, 2020 | 13600770 | Seller | Reply | Don’t spend over $100. You won’t get free shipping. Beware of this store. Reply: For an order with a total amount over $100 you always receive free shipping. |
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| Complaint | philip33 (774) | Jul 7, 2020 | 13557359 | Seller | Reply | After 8 emails no response. I had to google their other company name to get rep Reply: Mail went into spambox We mention in terms contact us in BL messages system |
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| Complaint | venomsailor (901) | Jul 4, 2020 | 13550314 | Seller | Reply | Extremely slow shipping Reply: Mentioned in our terms we have a delay because of the COVID-19 |
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| Complaint | venomsailor (901) | Jul 4, 2020 | 13532966 | Seller | Reply | Extremely slow shipping Reply: Mentioned in our terms we have a delay because of the COVID-19 |
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| Complaint | skylookers (30) | Jul 3, 2020 | 13604376 | Seller | Reply | The process is very slow. Reply: Mentioned in our terms we have a delay because of the COVID-19 |
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| Complaint | bb1112536 (52) | Jul 1, 2020 | 13526166 | Seller | Reply | Lies and Excuses. Terrible service. In a word: Kensuckiana Reply: This buyer had no understanding for delays because of COVID-19. |
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| Complaint | BamaBreeze (410) | Jun 29, 2020 | 13512734 | Seller | Reply | Took 11 business days and received the wrong parts. Reply: Buyer did not read our terms and delay we mention .Correct parts have been sent |
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| Complaint | joojoo5798 (61) | Jun 25, 2020 | 13496385 | Seller | Reply | Poor Communication. Extremely slow Shipping. Excuses everytime contacted. Reply: Buyer did not read our terms and delay we mention on our splash |
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