| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | bb1650891 (3) | Jun 10, 2020 | 13353004 | Seller | K-2S0 droid ($19.75) is misprinted! Bad communication from seller. Very upset! Reply: Buyer received a 40 dollar refund and is still not happy. |
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| Complaint | Mcoe1 (25) | Jun 9, 2020 | 13329560 | Seller | missing 30 pieces, wouldn't respond to emails Reply: Buyer never contacted us about missing pieces. |
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| Complaint | BrickinFun (339) | Jun 5, 2020 | 13291408 | Seller | Poor cust service.Blocked 4 asking about order.Said ship & wasn't.Deliver 12 day Reply: Buyer confuses us with another seller. We replied to questions with trackingnumb Follow-Up: Lies i sent 2 messages, no answer until i filed a NSS alert. then got response. |
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| Complaint | jedist (103) | May 29, 2020 | 13218085 | Seller | Too slow respond & shipping, poor customer service, bad package, with state tax! Reply: New bl-er who missed our terms and information about sales tax. |
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| Complaint | thilli (70) | May 13, 2020 | 12687958 | Seller | Shipped to wrong place when PayPal only had correct one saved, bad communication Reply: Buyer used an invalid Paypal address and ignores terms from seller. Be aware! |
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| Complaint | dvorskymatthew (56) | May 3, 2020 | 12957766 | Seller | WILL NEVER DO BUSINESS WITH AGAIN. Wrong piece count, and scary slow shipping. Reply: Buyer never mentioned a missing piece. Shipping time was explained. |
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| Complaint | jeremyluke (55) | Apr 28, 2020 | 12811275 | Seller | Another unhappy customer Seller shipped to old address instead of updated Adress Reply: Mentioned in terms we ONLY ship to PayPal address .Buyer used an invalid one. |
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| Complaint | TheAwesome268 (57) | Apr 25, 2020 | 12942425 | Seller | >4 business days since I ordered+paid, but still no shipping or communication. Reply: Mentioned in terms we need longer now because all the measures we had to take. Follow-Up: Resolved, my bad, incredibly fast shipping |
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| Complaint | bb1665212 (5) | Apr 25, 2020 | 12827526 | Seller | Seller Shipped to an address that wasn't listed in my pay pal and refused to fix Reply: Mentioned in terms we ONLY ship to PayPal address .Buyer used an invalid one. |
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| Complaint | darrellb (47) | Apr 20, 2020 | 12818062 | Seller | paid for order and have never recieved Reply: New bl-buyer. Made payment after a week and is not patient. Order is on its way |
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| Complaint | d4 (27) | Apr 13, 2020 | 12793658 | Seller | 10Missing pieces. 'New' motors were indented and scratched. Waiting for response Reply: Responded and solved! |
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| Complaint | bb1645972 (5) | Apr 8, 2020 | 12696400 | Seller | Sent wrong pieces and haven’t responded to my emails Reply: No emails received. Sent a message in the BL messages system, thanks |
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| Complaint | bb1551695 (15) | Apr 7, 2020 | 12720157 | Seller | 18 day delivery sorry Reply: We explain in our terms why we need longer at the moment.You missed this message |
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| Complaint | Chevy1 (37) | Apr 4, 2020 | 12702220 | Seller | 12 days to ship 34 lots. Bricks came in 1 bag and missing 2 pieces. Not worth it Reply: We explain in our terms that we need this long and why.Mistake we resolve always |
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| Complaint | bb1513744 (2) | Mar 24, 2020 | 12643695 | Seller | | Never arrived payment sent a long time ago |
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| Complaint | Platinumbrix (36) | Mar 20, 2020 | 12669105 | Seller | Seller gouged the shipping costs after order was placed. Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to cancel. |
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| Complaint | FrostyTheCreepe (29) | Mar 13, 2020 | 12633397 | Seller | Payment didn't go through and seller wasn't responding. Reply: New BL-er buyer did not know how to pay. Mentioned in terms. |
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| Complaint | CzarCastik (208) | Feb 28, 2020 | 12478893 | Seller | Took 14 days to receive. 'New' item was missing parts. Will avoid this store. Reply: Received order within timeframe we mention and received exactly what he ordered |
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| Complaint | DCon452 (60) | Feb 18, 2020 | 12435280 | Seller | PayPal sent incorrect address. Seller refused to read/respond to messages. Reply: We responded. Buyer used invalid Paypal address. Terms we ONLY ship to PPaddress Follow-Up: PayPal confirmed it was their error. Conveyed apologizes to S, received no help. |
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| Complaint | eojindk (133) | Jan 27, 2020 | 12249410 | Seller | Slow, lazy bums. Takes forever to send order and leaves out items Reply: Buyer did not notice shipping time and missed email about backorder parts. |
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| Complaint | Modeldoctor (25) | Jan 13, 2020 | 12262933 | Seller | Bad communication. Order cx after I asked a question about shipping Reply: New Bl-er. Uses invalid Paypal address and does not reply to messages. |
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| Complaint | JeffPlay (28) | Dec 26, 2019 | 12107098 | Seller | Slow to ship, status changes not posted, incomplete order. Reply: New BL user did not contact us about any missing parts? |
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| Complaint | Alex1207 (81) | Dec 23, 2019 | 12016529 | Seller | Very bad customer service. Never responded to an email and delivered incorrectly Reply: No emails received. Contacted buyer now through sending messages through BL form |
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| Complaint | Jebediah_Kerman (27) | Dec 22, 2019 | 12033461 | Seller | I have been waiting for the pieces for a long time and they have not came yet Reply: Order has been delivered, check your trackingnumber attached in your order form |
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| Complaint | canalandmott (19) | Dec 16, 2019 | 12048844 | Seller | Long ship time and difficult to reach. Will consider other shops in future. Reply: Shipping and processing time mentioned in terms. |
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