| Type |
Member |
Date |
Order ID |
S/B |
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| Neutral | BastRK (12) | May 4, 2020 | 12468488 | Seller | delivery ok but glasses not A-quality
Reply: They're perfect here. Please ask LEGO to ship the Quality you wish? |
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| Neutral | bb753879 (24) | Mar 23, 2020 | 12517736 | Seller | Not all parts delivered, after enquiry remaining parts were delivered promptly
Reply: We make mistakes; this was corrected the best we could, that's what counts. |
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| Neutral | Mika2512 (11) | Feb 24, 2020 | 12073002 | Seller | No
Reply: Shipped 8 dec 2019, posted incomprehensible Neutral 24 feb 2020. Thank you! |
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| Neutral | burlisson (60) | Dec 13, 2019 | 12026544 | Seller | bien reçu, bien emballé, mais délai un peu trop long
Reply: Réponses aux demandes, grèves, fêtes... on est pas Amazon. Changez de boutique. |
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| Neutral | bb303888 (6) | Jul 4, 2019 | 11268552 | Seller | One piece could not be supplied, but got a refund
Reply: As written in Terms - I can't do better. |
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| Neutral | mkusumoto (2) | Feb 26, 2019 | 10655496 | Seller | Hope to inform the shipping details when you've shipped the item.
Reply: E-mail sent when shipped. No tracking as per invoice. Items received. Unhappy? |
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| Neutral | bb1023565 (110) | Jan 12, 2019 | 10336498 | Seller | Took a while (~2 weeks). Parts where good.
Reply: 1 stamp for a 1€ part in Airmal Priority Letter. Did you wish next-day? |
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| Neutral | RALS (16) | Oct 21, 2017 | 8440834 | Seller | | 1/11 piece missing. Apologised after sending. Offered voucher, then paid back. |
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| Neutral | Girvin (122) | Aug 1, 2017 | 8067780 | Seller | | Ordered Jun23, rec'd July31, No replies to inquiries. But part was correct. |
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| Neutral | kings619 (525) | Mar 30, 2017 | 7439054 | Seller | some parts maybe not original LEGO product...
Reply: Maybe??? I wrote U, those are LEGO parts. All parts don't have LEGO molded. |
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| Neutral | BLUSER_831936 (2) | Dec 28, 2016 | 7303881 | Seller | | Délais d'acheminement trop long... |
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| Neutral | BLUSER_630204 (18) | Apr 23, 2016 | 6336765 | Seller | Great packing. Slow shipping.
Reply: Slow! It arrived 2 days after shipment! Not our fault NL posts did not deliver! |
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| Neutral | Mister_PAD (61) | Mar 21, 2016 | 6371646 | Seller | | Bon emballage et service correct. |
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| Neutral | bb655040 (71) | Dec 28, 2015 | 6032883 | Seller | | Manquer 1 pièce sur 99 autres que j'aurais due avoir |
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| Neutral | BLUSER_619679 (3) | Nov 27, 2015 | 5932272 | Seller | Miss 1 black Hips light bluish gray legs
Reply: Oui - réexpédié - il faut juste un peu de patience. Merci. |
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| Neutral | bb458498 (27) | Jul 29, 2015 | 5557375 | Seller | | unkind seller! but fast deliverd |
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| Neutral | Mrvolley (105) | Mar 10, 2015 | 5141808 | Seller | Slow transaction, status change and shipping...
Reply: You're very demanding for a free order, including shipping. Thank you. |
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| Neutral | Mrvolley (105) | Mar 10, 2015 | 5113364 | Seller | Lack of communication, did solve the issues though...
Reply: Lack of communication: 6 emails and 35 lines of text typed for a 30 cents Part. |
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| Neutral | bb517415 (15) | Feb 9, 2015 | 5047928 | Seller | One piece missing! :-(
Reply: Oh ? That may happen. No communcation, no way so solve anything :-( |
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| Neutral | BLUSER_374058 (80) | Jan 21, 2015 | 4984897 | Seller | If you have Time to wait Its all perfect
Reply: We don't work on weekend. Payment Mon, shipped Wed. Slavery is abolished. |
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| Neutral | bb513918 (12) | Oct 27, 2014 | 4756318 | Seller | | good bricks |
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| Neutral | bb303055 (46) | Oct 23, 2014 | 4710905 | Seller | This order never come to me.
Reply: You had a Coupon for a FREE order. You need Insurance for 1 part ? We can't. |
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| Neutral | bb303055 (46) | Oct 23, 2014 | 4679125 | Seller | Get wrong pieces.
Reply: ONE part. Proposed to buy again FREELY. Ordered WRONG color. Say new order lost. |
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| Neutral | Betuska (93) | Mar 3, 2014 | 4196453 | Seller | Order correct and packed well. Unfortunately everything inside reeks of smoke.
Reply: You may be very sensitive. Thanks to let me know, I'll pay attention. |
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| Neutral | bb437241 (11) | Jan 14, 2014 | 4025369 | Seller | Lettre prioritaire qui aura mis 5 jours
Reply: Bien, voyez avec la Poste, ou prenez un Colissimo ou Chronopost ? |
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| Neutral | BlzLuke (23) | Oct 3, 2013 | 3745679 | Seller | Most was perfect, but sticker sheet was in very bad shape due to bad packaging.
Reply: That would be a first 1 on 30000 orders! Sorry if I just can't believe this. |
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| Neutral | bjarkev (317) | Apr 18, 2013 | 3503359 | Seller | A bit slow on packaging, but fast shipping, good communication. Recomm
Reply: All schedules were on the Invoice you paid. Faster options exist, why don't ask? |
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| Neutral | BLUSER_370201 (24) | Apr 8, 2013 | 3498014 | Seller | Some white parts are sticky, red and yellowish. Others are fine.
Reply: Nothing close to this has been delivered, and stock checked twice here. |
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| Neutral | Quirkafleeg (359) | Apr 5, 2013 | 3440727 | Seller | No reply to my query about incorrect parts in 9 days
Reply: I replied, it's the correct parts. Reply is in email AND BL message AND order. |
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| Neutral | bb352229 (17) | Jan 26, 2013 | 3298910 | Seller | Smelled slightly tobacco
Reply: I can't control what the Minifigs do by night in the stock, very sorry. |
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| Neutral | mthenot (251) | Aug 12, 2012 | 2925751 | Seller | Missed my payment and opened a problem :(
Reply: Placed an order THEN takes Holidays for 15d. No care and WE have a Neutral? :-( |
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| Neutral | BLUSER_328286 (6) | Jul 4, 2012 | 2886475 | Seller | | Thanks for the quick delivery. Nice service! |
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| Neutral | bb152363 (30) | Jun 7, 2012 | 2848692 | Seller | said i had an invalid shiping address 23 others have managed to post to me
Reply: Sure: 2 typos in address. NO Postal (Zip) Code. NO reply to emails / contact :-(
Follow-Up: Thats why brick link have a Messaging system. also din't know that u used email |
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| Neutral | rod.matias (3) | Dec 26, 2011 | 2514209 | Seller | A fast and neat shipment but you made a confusion of color
Reply: It *may* happen - but you didn't even contacted us to let us fix the problem :-( |
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| Neutral | BLUSER_265375 (103) | Dec 19, 2011 | 2316318 | Seller | gave up on it. arrived 4 months later. but recieved all other orders quicker
Reply: Not us but Posts! It happens :-( No Postal delay is guaranteed except courriers. |
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| Neutral | BLUSER_263647 (38) | Jul 27, 2011 | 2246013 | Seller | RECEIVED
Reply: SENT. And many thanks for your kind comprehension and communication. |
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| Neutral | bb245775 (5) | Mar 20, 2011 | 2050808 | Seller | Traitement de commande peu rapide
Reply: Slow? Sure, we were moving - delays were announced everywhere. |
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| Neutral | BLUSER_235431 (7) | Mar 4, 2011 | 1974773 | Seller | Slow to ship and hard to work with. Just ok. Lego was great!
Reply: Shipping schedules are announced and clear. Welcome back to any other shop ;-) |
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| Neutral | BLUSER_239580 (6) | Feb 27, 2011 | 2045282 | Seller | merci d'annuler ma commande. Cordialement
Reply: Doesn't care for Store Terms and uses FB to request Cancellation :-( |
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| Neutral | bb171661 (107) | Jan 31, 2011 | 1784067 | Seller | Seller cancelled my order due to bin qty's not correct.
Reply: Far too much lots, sorry. It's written in Terms and Check out Pages. |
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| Neutral | maxlego (15751)  | Jan 10, 2011 | 1748841 | Seller | | Order must have got lost :(. Seller was not at fault but helped where possible. |
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| Neutral | BLUSER_223141 (8) | Nov 13, 2010 | 1856862 | Seller | Easy payment, all parts arrived, but unfortunately very slow shipping.
Reply: It happens: delays are averages. But did you notice the shipping price you paid?
Follow-Up: Chose priority airmail to UK: nearly 3 weeks to arrive: now on seller's Stoplist |
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| Neutral | bb204967 (5) | Jun 24, 2010 | 1698115 | Seller | | Good price. Came at a good time but not the fastest. |
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| Neutral | bb185752 (5) | Jan 21, 2010 | 1520085 | Seller | everything arrived perfectly, but a bit slow, and they don't update status
Reply: Good delay for cheap shipping. Status is updated as soon as possible. |
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| Neutral | BLUSER_182027 (250) | Jan 14, 2010 | 1498406 | Seller | On several occasions I asked him the total account, and never answered me.
Reply: 2 times! I answered (or you couldn't pay). I waited for YOUR email about address |
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| Neutral | BLUSER_122122 (3) | Nov 9, 2009 | 1444541 | Seller | Reçu une semain plus tard alors qu'il était en Colissimo 48h ...
Reply: Nous ne sommes pas La Poste, à ce que je sache. Ce Feedback est pour eux. |
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| Neutral | Cicatrix13 (197) | Sep 23, 2009 | 1398812 | Seller | Smooth transaction and nice contact, but one part arrived broken :-(
Reply: On 2 tiny parts? Ref? Pic? I could ship it back to you, why no communication? |
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