Feedback Forum: Profile of ZOLCIASZEKPLUS (23317): Neutral Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Neutral  thevarg (382)  Apr 6, 2020  12376215  Seller Reply 
 Parts missing. The seller did not bother to re-send them, did a refund.
 Reply: This is a lie because we were looking for this element.
 Neutral  Wanderer404 (56)  Apr 3, 2020  12730107  Seller Reply 
 W porządku chociaż niektóre klocki były uszkodzone
 Reply: Bez problemu rozwiązalibyśmy tą sprawę, proszę zgłaszać reklamację.
 Neutral  davidkang (170)  Apr 1, 2020  12647011  Seller Reply 
 Most of the parts are in good condition, but the work is delayed, which is a pit
 Reply: Unfortunately,the South Korea Post has failed. But in the end, all good. Thanks.
 Neutral  Mateusz92 (178)  Mar 27, 2020  12661402  Seller Reply 
 Ok
 Neutral  NightHawkAWP (21)  Mar 26, 2020  12556683  Seller Reply 
 all parts are their but the additional costs are way to high
 Reply: Shipping cost according to the Post office price list. No contact with the buyer
 Neutral  HHell (89)  Mar 19, 2020  12547782  Seller Reply 
 VERY SLOW ... need to wait full week untill they send order. Bricks ok.
 Reply: You could have said that you care about time then we would speed up : )
 Neutral  bb1593387 (55)  Mar 9, 2020  12402042  Seller Reply 
 Received order.
 Neutral  GuybrushThrepw (33)  Mar 2, 2020  12510034  Seller Reply 
  Expensive extra fee for lot average, good package and delivery.
 Reply: The buyer did not read the regulations before buying, so the comment is unfair.
 Neutral  mxbkr (95)  Feb 22, 2020  12405765  Seller Reply 
 Hight Handling+Shipping costs, and few unusable parts
 Reply: Shipping cost according to the Post office price list. No contact with the buyer
 Neutral  bb1563712 (1)  Jan 31, 2020  12299766  Seller Reply 
 Good parts. Removal request sent after was shipped. Lost~2.4€. Non communicative
 Reply: You didn't try to contact me. You don't reply to messages either.
 Neutral  Joesbrick (10)  Jan 17, 2020  11915586  Seller Reply 
 I ordered in nov and I received the in Jan, but the bricks were in good shape
 Reply: The carrier delayed the shipment, which is beyond our control.
 Neutral  71CXLEGO (97)  Jan 2, 2020  12140045  Seller Reply 
 PayPal tells me I have paid for this order. Is there a problem?
 Reply: You paid, but that's no reason to leave a comment neutral.
 Follow-Up: Shipment arrived. Good work. Still trying to change setting to positive.
 Neutral  Ihmelapsi (62)  Dec 22, 2019  11856992  Seller Reply 
 Ok service
 Neutral  monikaka (5)  Dec 14, 2019  11757768  Seller Reply 
 One product missed (the one I wanted most) but they gave me back the money soon
 Neutral  Yveke (147)  Dec 6, 2019  12037575  Seller Reply 
 good communication, good amount of parts, only very exaggerated additional costs
 Reply: The buyer never paid for the order, it should be the NBP !
 Neutral  Trevorion (9)  Dec 6, 2019  12022805  Seller Reply 
 Cancelled order since seller did not trigger onsite payment option.
 Reply: The buyer never paid for the order, it should be the NBP !
 Neutral  Edicen (147)  Oct 26, 2019  11036758  Seller Reply 
 Doesn't have things in stock, while they are available in the store...
 Reply: New batches are being inserted all the time, so the states change every now.
 Neutral  Kamil1988 (129)  Oct 17, 2019  11750796  Seller Reply 
 Fast shippment and good quality parts, but not all of them are original Lego
 Reply: Each item is checked but something I might have missed.
 Neutral  Loerchi (139)  Oct 15, 2019  11556739  Seller Reply 
 Leider nicht alles bekommen, aber das Geld problemlos zurückgeschickt bekommen
 Neutral  bb1449325 (17)  Oct 10, 2019  11664875  Seller Reply 
 parts are inorder
 Neutral  Crusader78 (49)  Oct 10, 2019  11699564  Seller Reply 
 2 itms not in stock,late notification.Refund for parts.Rest of order ok
 Neutral  Tepsu (804)  Oct 2, 2019  11672115  Seller Reply 
 doubles the cost of the order with other charges. order correctly.
 Reply: The buyer did not read the regulations before buying, so the comment is unfair.
 Neutral  Aija (11)  Sep 25, 2019  11602239  Seller Reply 
 Thanks
 Neutral  FredL45 (9)  Sep 20, 2019  11516566  Seller Reply 
 well packed and pieces very good quality - shipment a bit expensive
 Reply: The shipping cost 5.71 eur so why this comment?
 Follow-Up: 9€99 for pieces and 27€49 for the shipment and the additionnal charges
 Neutral  MrCin (4)  Aug 29, 2019  11531184  Seller Reply 
 Everything fine, but slow shipping
 Reply: Sent a few days after receiving the money, so I do not agree with this opinion.
 Neutral  ziedoca (135)  Aug 29, 2019  11467723  Seller Reply 
 Thanks
 Neutral  mdietz (424)  Aug 23, 2019  11403963  Seller Reply 
 Wrong parts,some dirty. $3 refund given.Insane fees,$46+$10 shipping. Avoid.
 Reply: Shipping heavy packages, unfortunately, costs so why this neutral comment ?
 Neutral  d_n2 (8025)  Aug 23, 2019  11162702  Seller Reply 
 Easy Transaction, Thank you kindly
 Neutral  bb1395005 (5)  Aug 12, 2019  11463645  Seller Reply 
 Seller did not have part, returned money instantly.
 Reply: Yes, of eur 1.94 for which money was refunded.
 Neutral  Mid_Blue (1)  Aug 11, 2019  11301971  Seller Reply 
 Most of the parts arrived. However some weren't correct.
 Reply: Why do not you write to me complaint before issuing a comment ?
 Neutral  lucalucas (165)  Aug 9, 2019  11438418  Seller Reply 
 Not bad, not good
 Reply: This comment does not explain how I can help you.
 Neutral  jrsc926 (35)  Jul 17, 2019  11234385  Seller Reply 
 Took forever for the pieces but were great in responding to any issues I had.
 Neutral  Makly (4)  Jul 5, 2019  11207845  Seller Reply 
 Slow to go out, but shipped quick once it got posted
 Neutral  lwken78 (31)  Jul 4, 2019  11181139  Seller Reply 
 great seller, fast response, but slow shipping.
 Reply: Mail in your country has delayed shipping.
 Neutral  PeterV. (89)  Jul 3, 2019  11200531  Seller Reply 
 After 2 Weeks Parts of the order were canceled, gave a coupon from the shop
 Reply: Only missing for 6 eur. Why did you receive a notice with a delay?
 Neutral  dgi31830 (139)  Jun 25, 2019  11197842  Seller Reply 
 Order canceled by seller after invoice because he didn’t own the items
 Reply: No money max week = order canceled. It should be NPB !
 Follow-Up: I paid the same day the invoice was made. U are dishonest and defaming.
 Neutral  mick29 (58)  Jun 25, 2019  11156611  Seller Reply 
 shipping took over 3 weeks but parts were all ok and nothing missing
 Reply: Mail in your country has delayed shipping.
 Neutral  legohameln (81)  Jun 18, 2019  10575376  Seller Reply 
 nicht überschaubare Zusatzkosten, Sendung inkomplett, keine gute Kommunikation
 Reply: Fast shipping, complete order. Learn English !!!
 Neutral  irasnz (7)  Jun 17, 2019  11239127  Seller Reply 
 1 item unavailable. Canned order w/o msg w/ alternatives. Cancel msg blunt. :(
 Reply: A customer from New Zealand does not speak English:)
 Neutral  gobgob (11)  Jun 17, 2019  11112011  Seller Reply 
 shipping before preventing that there are missing parts !
 Reply: Why do not you write to me reclamations before issuing a comment ?
 Neutral  _DarthVader_ (158)  May 28, 2019  11109564  Seller Reply 
 Bad packaging. The outer bag was broken when I got it.
 Reply: Packing is good but very rarely the carrier will damage the package.
 Neutral  Jakumiko (9)  May 27, 2019  10732289  Seller Reply 
 In the end, some of the items were not available, but communication was OK
 Neutral  IL_CERUTTI_GINO (329)  May 24, 2019  11011574  Seller Reply 
 Very long times, difficult communication. Pieces missing but reimbursed.
 Reply: Mail in your country has delayed shipping. The buyer does not speak English!
 Neutral  Dox (136)  May 24, 2019  10983842  Seller Reply 
 Merce ok ma spedizione lenta!
 Reply: The buyer delayed the shipment by buying new batch.
 Neutral  sysedit (10)  May 13, 2019  10968934  Seller Reply 
 Stopped answering due to public holidays but at the end everything was ok.
 Reply: Unfortunately,the Italian Post has failed. But in the end, all good. Thanks.
 Neutral  BHs (117)  May 10, 2019  10857727  Seller Reply 
 The seller tends not to have all ordered parts, than they reappear in the store.
 Reply: Pieces few cent I did not finded, I refund money and received suprise neutral.
 Follow-Up: The issue has been settled,buyer is content and seller will restore buyer status
 Neutral  bb1003248 (5)  Apr 21, 2019  10906545  Seller Reply 
 Didn't have a few of the pieces I ordered. Only gave a coupon, not the pieces.
 Neutral  Las_Ontario (1418)  Apr 18, 2019  10693640  Seller Reply 
 n/a
 Neutral  Las_Ontario (1418)  Apr 18, 2019  10577934  Seller Reply 
 n/a
 Neutral  borysovermind (99)  Mar 26, 2019  10787740  Seller Reply 
 Seller delays the shipment every time. Always blames others (post, employee etc)
 Reply: I did not delay but I had a lot of order that were caried out on a regular basis

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