Feedback Forum: Profile of amyfol (58614): Negative Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Complaint  Platinumbrix (36)  Mar 20, 2020  12669105  Seller Reply 
 Seller gouged the shipping costs after order was placed.
 Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to cancel.
 Complaint  FrostyTheCreepe (29)  Mar 13, 2020  12633397  Seller Reply 
 Payment didn't go through and seller wasn't responding.
 Reply: New BL-er buyer did not know how to pay. Mentioned in terms.
 Complaint  CzarCastik (208)  Feb 28, 2020  12478893  Seller Reply 
 Took 14 days to receive. 'New' item was missing parts. Will avoid this store.
 Reply: Received order within timeframe we mention and received exactly what he ordered
 Complaint  DCon452 (60)  Feb 18, 2020  12435280  Seller Reply 
 PayPal sent incorrect address. Seller refused to read/respond to messages.
 Reply: We responded. Buyer used invalid Paypal address. Terms we ONLY ship to PPaddress
 Follow-Up: PayPal confirmed it was their error. Conveyed apologizes to S, received no help.
 Complaint  eojindk (133)  Jan 27, 2020  12249410  Seller Reply 
 Slow, lazy bums. Takes forever to send order and leaves out items
 Reply: Buyer did not notice shipping time and missed email about backorder parts.
 Complaint  Modeldoctor (25)  Jan 13, 2020  12262933  Seller Reply 
 Bad communication. Order cx after I asked a question about shipping
 Reply: New Bl-er. Uses invalid Paypal address and does not reply to messages.
 Complaint  JeffPlay (28)  Dec 26, 2019  12107098  Seller Reply 
 Slow to ship, status changes not posted, incomplete order.
 Reply: New BL user did not contact us about any missing parts?
 Complaint  Alex1207 (81)  Dec 23, 2019  12016529  Seller Reply 
 Very bad customer service. Never responded to an email and delivered incorrectly
 Reply: No emails received. Contacted buyer now through sending messages through BL form
 Complaint  Jebediah_Kerman (27)  Dec 22, 2019  12033461  Seller Reply 
 I have been waiting for the pieces for a long time and they have not came yet
 Reply: Order has been delivered, check your trackingnumber attached in your order form
 Complaint  canalandmott (19)  Dec 16, 2019  12048844  Seller Reply 
 Long ship time and difficult to reach. Will consider other shops in future.
 Reply: Shipping and processing time mentioned in terms.
 Complaint  bb1507918 (7)  Dec 14, 2019  12021949  Seller Reply 
 I received the exact order but with MANY missing/incorrect parts!
 Reply: Buyer did no contacted us. Please let us know what you miss?
 Complaint  DNP (24)  Dec 5, 2019  11915368  Seller Reply 
 Sent the wrong piece for part of my order, took 3 tries to get it right.
 Reply: Problem is solved. Buyer received correct items
 Complaint  mikemuscar (57)  Dec 2, 2019  11840429  Seller Reply 
 you recived payment. paypal #2VB95618P93061241. ON NOV 9.
 Reply: Buyer responded in the feedback field instead of messages system.
 Complaint  Together_Time_4 (83)  Nov 18, 2019  11233561  Seller Reply 
 I followed all of sellers terms, the order was short, and no help from seller
 Reply: Message from buyer for us was All good , thank you.
 Complaint  mikew777 (53)  Sep 29, 2019  11627736  Seller Reply 
 Took them 15 to ship it and still missing a piece. Also bad email communication
 Reply: We mentioned the shipping time of 15 days in our terms, maybe you missed it.
 Follow-Up: When I purchased it said 4-5 days. See all the other complaints on shipping?
 Complaint  Dustyn (45)  Sep 24, 2019  11633184  Seller Reply 
 Long ship time :(
 Reply: That's correct we had a delay. We mentioned this in our terms
 Complaint  ShotgunCharlie (200)  Sep 24, 2019  11625273  Seller Reply 
 Never responded to emails 12 days to get top of my don't shop again list
 Reply: We did respond. Must have landed in your spambox.
 Complaint  enps23 (111)  Sep 15, 2019  11579328  Seller Reply 
 order took a lot of time to ship and arrive.
 Reply: Very sorry for the delay. Several of our employees unexpectedly called in sick.
 Complaint  RenzoRF (24)  Aug 30, 2019  11560989  Seller Reply 
 Waste of time
 Reply: New Bl-er. Does not understand BL and provides negative without no reason
 Complaint  Bing1121 (12)  Aug 2, 2019  11353403  Seller Reply 
 super slow shipping, wouldn't take action until I emailed them multiple times.
 Reply: Paypal payment did not go through. We explained buyer and shipped order.
 Complaint  linear21 (41)  Jul 11, 2019  10794380  Seller Reply 
 Missing pieces in package. Seller was not responsive despite chasers
 Reply: Replied by email. Maybe landed in your spam? Piece has been shipped
 Complaint  gnomeguy1138 (42)  Jun 18, 2019  11189738  Seller Reply 
 All parts arrived broken/dmg'ed b/c of poor packaged. No response from seller.
 Reply: Buyer did not contact us about broken or damaged parts?
 Complaint  bb1247697 (1)  May 12, 2019  10952443  Seller Reply 
 got bricks fast.. hidden fees, yes. spin it all you want, it is what it is guys.
 Reply: No hidden fees. Sales tax is mentioned and explained on our splash.
 Complaint  skcrowder26 (54)  May 2, 2019  10991739  Seller Reply 
 I paid via paypal. Never mailed package and will not reply to emails.
 Reply: New BL-er. Does not understand BL and did not respond to our BLmessages
 Complaint  YellowSnow (121)  Mar 4, 2019  10674235  Seller Reply 
 NOT free shipping. They added 'additional charges $8.07' - hidden fees I call it
 Reply: This is not hidden. Please read our store terms, you paid sales tax.
 Complaint  bb163813 (218)  Mar 3, 2019  10539910  Seller Reply 
 Buyer didn't ship my whole order and would not respond to email. Took 2 weeks
 Reply: Replied immediately but buyer ignored message and did not reply.
 Complaint  2dieisgain (181)  Feb 18, 2019  10595663  Seller Reply 
 they bloked me bc they forgot parts. If they screw up then they blame you. BYE
 Reply: Buyer has very rude and impolite behaviour. And does not understand BL system
 Follow-Up: i was rude bc u would not own up 2 ur mistake. I left praise for over 10 orders
 Complaint  bb661935 (14)  Jan 21, 2019  10482261  Seller Reply 
 Takes 4 days to ship an order containing 24 sets of 1 item! Needed it sooner!
 Reply: New BL-buyer did not read our store terms.
 Complaint  Ankersen (121)  Jan 14, 2019  10406273  Seller Reply 
 Received some incorrect pieces, seller ignored my inquiry to try to resolve.
 Reply: No message from buyer received. If we made a mistake we always solve it.
 Complaint  LeslieLindholm (7224)  Jan 5, 2019  10321855  Seller Reply 
 two weeks no order. very slow shipper, lots of attitude
 Reply: Buyer did not read our shipping terms and ignored our reply.
 Complaint  mgoblue0970 (2)  Dec 18, 2018  10254109  Seller Reply 
 Ordered 'new' received many clearly in used condition. SLOOOOW shipping too! :
 Reply: Did not contact us, confused us with other seller. We only sell new items!
 Complaint  AntBandit (258)  Dec 17, 2018  9936437  Seller Reply 
 Ignored email sent immediately after ordering and sent shipment to wrong address
 Reply: Buyer used invalid paypal address and missed our terms. We refunded buyer.
 Complaint  dvpierone (232)  Oct 25, 2018  9937459  Seller Reply 
 The saler did not send the parts on correct colours
 Reply: Correct items have been shipped immediately.
 Complaint  bb1223498 (3)  Oct 1, 2018  9968459  Seller Reply 
 Terrible seller, hasn't shipped in 4 days, I've sent 5 messages and no reply
 Reply: No messages received, your order has been shipped and tracking has been provided
 Complaint  boerne_ben (20)  Sep 25, 2018  9948504  Seller Reply 
 Very slow shipment time, its been 4 days and orders haven't shipped.
 Reply: Mentioned in store terms processing and shipping time between 5 till 10 days
 Complaint  bb1201546 (2)  Sep 8, 2018  9844242  Seller Reply 
 Sent the Package to wrong address and wont respond to messages
 Reply: New BL-buyer uses invalid paypal address. We did respond to all messages
 Complaint  benjipsusa5 (212)  Aug 28, 2018  9742304  Seller Reply 
 Shipment of wrong parts, slow, bad communication
 Reply: We always resolve mistakes.Buyer provided negative feedback before contacting us
 Complaint  bb1135191 (18)  Aug 22, 2018  9810856  Seller Reply 
 this store can not tell me how to pay very poor commucater
 Reply: New customer missed invoice with payment link. Did not contact us
 Complaint  gonzoyak (46)  Jul 16, 2018  9632546  Seller Reply 
 Shipped to wrong (old) address pulled off PayPal instead of order form/invoice
 Reply: We mention in our store terms we always ship to the PayPal address.
 Complaint  lisaly1weasel (207)  Jul 10, 2018  9584258  Seller Reply 
 HORRIBLE experience - two weeks and my order still not shipped, poor communic :(
 Reply: Yes, a box with orders from us was lost by USPS. We have resend your order.
 Complaint  rayj76 (254)  Jul 9, 2018  9582539  Seller Reply 
 Paid 6/23 16 Days later not shipped. Says USPS lost it. Never scanned once!
 Reply: Yes, a box with orders from us was lost by USPS. We have refunded your order.
 Complaint  Ohio_Monofigs (879)  Jul 8, 2018  9576330  Seller Reply 
 Second time an order has sat for days before having to message them
 Reply: Order arrived on time and we replied. Very impatient buyer.
 Complaint  marc815 (4)  Jun 13, 2018  9498073  Seller Reply 
 lost my package, and they failed contact me in a timely fashion
 Reply: Clearly communicated the delay to customer. Offered coupon as compensation.
 Follow-Up: Clearly 2 days after I sent mine, store blocked me from communication. Bad form
 Complaint  rayforever310 (69)  Jun 9, 2018  9447324  Seller Reply 
 Unsorted packaging, missing pieces. Long,expensive ship time, poor comm.
 Reply:  Correct items have been shipped. Shipping time mentioned in store terms.
 Complaint  Builder2004 (79)  Jun 7, 2018  9486220  Seller Reply 
 For such long shipping time, packaging was lame got wrong color contacted seller
 Reply: Correct items have been shipped. Shipping time mentioned in store terms.
 Complaint  johnrichey (81)  Jun 1, 2018  9462430  Seller Reply 
 did not include the 1x2 tiles.
 Reply: Tile 1 x 2 not ordered by customer. Minifig only mentioned in BL
 Complaint  pcguywa (101)  May 7, 2018  9366650  Seller Reply 
 missing part not complete
 Reply: Buyer provided negative feedback without contacting us.
 Complaint  bb990697 (14)  Apr 28, 2018  9277929  Seller Reply 
 Order was not shipped to the correct address. Seller said its my problem.
 Reply: We mention we ship to PayPal address. Buyer used incorrect PayPal address.
 Complaint  bryanc1 (25)  Mar 26, 2018  9177975  Seller Reply 
 Waiting 8 days before shipping is not acceptable.
 Reply: We mention exact processing and shipping time in store terms. Buyer missed it.
 Complaint  spineda1 (6)  Mar 21, 2018  8630698  Seller Reply 
 Didnt ship all my parts. Horrible communication. I dont recommend
 Reply: New BL user did not contact us about any missing parts?

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