| Type |
Member |
Date |
Order ID |
S/B |
Reply |
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| Complaint | Platinumbrix (36) | Mar 20, 2020 | 12669105 | Seller | Reply | Seller gouged the shipping costs after order was placed. Reply: Buyer received invoice with mentioned shipping costs. Buyer decided to cancel. |
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| Complaint | FrostyTheCreepe (29) | Mar 13, 2020 | 12633397 | Seller | Reply | Payment didn't go through and seller wasn't responding. Reply: New BL-er buyer did not know how to pay. Mentioned in terms. |
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| Complaint | CzarCastik (208) | Feb 28, 2020 | 12478893 | Seller | Reply | Took 14 days to receive. 'New' item was missing parts. Will avoid this store. Reply: Received order within timeframe we mention and received exactly what he ordered |
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| Complaint | DCon452 (60) | Feb 18, 2020 | 12435280 | Seller | Reply | PayPal sent incorrect address. Seller refused to read/respond to messages. Reply: We responded. Buyer used invalid Paypal address. Terms we ONLY ship to PPaddress Follow-Up: PayPal confirmed it was their error. Conveyed apologizes to S, received no help. |
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| Complaint | eojindk (133) | Jan 27, 2020 | 12249410 | Seller | Reply | Slow, lazy bums. Takes forever to send order and leaves out items Reply: Buyer did not notice shipping time and missed email about backorder parts. |
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| Complaint | Modeldoctor (25) | Jan 13, 2020 | 12262933 | Seller | Reply | Bad communication. Order cx after I asked a question about shipping Reply: New Bl-er. Uses invalid Paypal address and does not reply to messages. |
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| Complaint | JeffPlay (28) | Dec 26, 2019 | 12107098 | Seller | Reply | Slow to ship, status changes not posted, incomplete order. Reply: New BL user did not contact us about any missing parts? |
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| Complaint | Alex1207 (81) | Dec 23, 2019 | 12016529 | Seller | Reply | Very bad customer service. Never responded to an email and delivered incorrectly Reply: No emails received. Contacted buyer now through sending messages through BL form |
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| Complaint | Jebediah_Kerman (27) | Dec 22, 2019 | 12033461 | Seller | Reply | I have been waiting for the pieces for a long time and they have not came yet Reply: Order has been delivered, check your trackingnumber attached in your order form |
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| Complaint | canalandmott (19) | Dec 16, 2019 | 12048844 | Seller | Reply | Long ship time and difficult to reach. Will consider other shops in future. Reply: Shipping and processing time mentioned in terms. |
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| Complaint | bb1507918 (7) | Dec 14, 2019 | 12021949 | Seller | Reply | I received the exact order but with MANY missing/incorrect parts! Reply: Buyer did no contacted us. Please let us know what you miss? |
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| Complaint | DNP (24) | Dec 5, 2019 | 11915368 | Seller | Reply | Sent the wrong piece for part of my order, took 3 tries to get it right. Reply: Problem is solved. Buyer received correct items |
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| Complaint | mikemuscar (57) | Dec 2, 2019 | 11840429 | Seller | Reply | you recived payment. paypal #2VB95618P93061241. ON NOV 9. Reply: Buyer responded in the feedback field instead of messages system. |
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| Complaint | Together_Time_4 (83) | Nov 18, 2019 | 11233561 | Seller | Reply | I followed all of sellers terms, the order was short, and no help from seller Reply: Message from buyer for us was All good , thank you. |
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| Complaint | mikew777 (53) | Sep 29, 2019 | 11627736 | Seller | Reply | Took them 15 to ship it and still missing a piece. Also bad email communication Reply: We mentioned the shipping time of 15 days in our terms, maybe you missed it. Follow-Up: When I purchased it said 4-5 days. See all the other complaints on shipping? |
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| Complaint | Dustyn (45) | Sep 24, 2019 | 11633184 | Seller | Reply | Long ship time :( Reply: That's correct we had a delay. We mentioned this in our terms |
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| Complaint | ShotgunCharlie (200) | Sep 24, 2019 | 11625273 | Seller | Reply | Never responded to emails 12 days to get top of my don't shop again list Reply: We did respond. Must have landed in your spambox. |
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| Complaint | enps23 (111) | Sep 15, 2019 | 11579328 | Seller | Reply | order took a lot of time to ship and arrive. Reply: Very sorry for the delay. Several of our employees unexpectedly called in sick. |
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| Complaint | RenzoRF (24) | Aug 30, 2019 | 11560989 | Seller | Reply | Waste of time Reply: New Bl-er. Does not understand BL and provides negative without no reason |
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| Complaint | Bing1121 (12) | Aug 2, 2019 | 11353403 | Seller | Reply | super slow shipping, wouldn't take action until I emailed them multiple times. Reply: Paypal payment did not go through. We explained buyer and shipped order. |
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| Complaint | linear21 (41) | Jul 11, 2019 | 10794380 | Seller | Reply | Missing pieces in package. Seller was not responsive despite chasers Reply: Replied by email. Maybe landed in your spam? Piece has been shipped |
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| Complaint | gnomeguy1138 (42) | Jun 18, 2019 | 11189738 | Seller | Reply | All parts arrived broken/dmg'ed b/c of poor packaged. No response from seller. Reply: Buyer did not contact us about broken or damaged parts? |
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| Complaint | bb1247697 (1) | May 12, 2019 | 10952443 | Seller | Reply | got bricks fast.. hidden fees, yes. spin it all you want, it is what it is guys. Reply: No hidden fees. Sales tax is mentioned and explained on our splash. |
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| Complaint | skcrowder26 (54) | May 2, 2019 | 10991739 | Seller | Reply | I paid via paypal. Never mailed package and will not reply to emails. Reply: New BL-er. Does not understand BL and did not respond to our BLmessages |
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| Complaint | YellowSnow (121) | Mar 4, 2019 | 10674235 | Seller | Reply | NOT free shipping. They added 'additional charges $8.07' - hidden fees I call it Reply: This is not hidden. Please read our store terms, you paid sales tax. |
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