| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
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| Complaint | ALF898 (72) | Feb 11, 2020 | 11958615 | Seller | Reply | | Both orders disappear and no refund |
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| Complaint | ALF898 (72) | Feb 11, 2020 | 12032622 | Seller | Reply | | Both orders disappear and no refund |
|
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| Complaint | Sander89 (268) | Feb 10, 2020 | 12368231 | Buyer | Reply | NPB Reply: Are you kidding us? The order was paid - screen sent. |
|
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| Complaint | hugomartins (953) | Feb 9, 2020 | 12082007 | Seller | Reply | keep the money and apologize for the shipping Reply: Why didn't we got a single message from you.? |
|
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| Complaint | Nolphi (36) | Feb 6, 2020 | 12038327 | Seller | Reply | | Order made more than 2 months ago. Super slow to respond, items still not here! |
|
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| Complaint | bb1567936 (0) | Feb 5, 2020 | 12211280 | Seller | Reply | Never get the item or a tracking number. Do not answering emails Reply: Tracking is available - stuck in customs. Refund offered - no response yet. |
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| Complaint | davidblockbro (259) | Feb 3, 2020 | 12155281 | Seller | Reply | Said shipped order; never arrived, no tracking given, takes weeks to respond NSS Reply: Order lost in the mail - tracking was available - refund immediate given. |
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| Complaint | henkhoog (64) | Feb 3, 2020 | 12208718 | Seller | Reply | Worst experience ever. Never will again order at this store! Reply: Thanks. Post lost he parcel - claims - got refuned immediate. |
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| Complaint | bb1543440 (-1) | Feb 3, 2020 | 12078841 | Seller | Reply | Never got my order very unhappy fought for months for money back... Reply: Order was sent: CA025214280AT - stucks investigation started - refunded |
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| Complaint | retiredjamie (33) | Feb 3, 2020 | 12148355 | Seller | Reply | The worst experence I've ever had when buying via any marketplace. Reply: Austrian post damaged the parcel - refunded. Tough feedback. |
|
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| Complaint | YouriBricks (60) | Jan 31, 2020 | 12039772 | Seller | Reply | DOES NOT SHIP ITEMS!! NO REFUND!! Reply: Refund was sent. Thanks for the overreact due store suspending. |
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| Complaint | Megabrickshop (151) | Jan 31, 2020 | 12039713 | Seller | Reply | AVOID!!! Does not ship!! No refund!! NO response!! Reply: Refund was sent. Thanks for the overreact due store suspending. |
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| Complaint | knobiger (2) | Jan 30, 2020 | 12178492 | Seller | Reply | | Delievered only 1 of 2 sets ordered and paid. Now not reacting to e-mails. |
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| Complaint | BrickBangMad (509) | Jan 30, 2020 | 12086931 | Seller | Reply | seller dont send my order, dont refund1177€ i spend, they stole me my money!!! Reply: Refund was sent immediate after asking for it. Terrible overreacting! |
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| Complaint | zigcomp (29) | Jan 22, 2020 | 12105425 | Seller | Reply | Did not send 85% of my order been wait 50 days Reply: No message to us. Seems like you got 2 parcels - 1 delivered. |
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| Complaint | Jschreud (376) | Jan 19, 2020 | 12118728 | Seller | Reply | Aweful, horrible experience. Did not get the set I ordered/paid for. AVOID! Reply: Can you please send us a message what's wrong with your Order? Thank you! |
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| Complaint | MK1708 (26) | Jan 18, 2020 | 11935051 | Seller | Reply | long long shipping, parts were missing on delivery, no response to messages!!!!! Reply: READ Terms / not guilty for post problems - NO MESSAGES here in BL found! |
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| Complaint | voitsberg (29) | Jan 11, 2020 | 12042023 | Seller | Reply | Liefert falsche Teile Reply: Es wurde alles geliefert wie bestellt. Wir haben keine Nachricht erhalten. |
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| Complaint | ToyBounder (71) | Dec 24, 2019 | 11889395 | Seller | Reply | | $16k scam ordered new 2x4 bricks seller sent dirty parts garbage assembled sets |
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| Complaint | bb1551292 (-1) | Dec 23, 2019 | 12127551 | Seller | Reply | Went to the store 3x for pickup, gave up after that. Reimbursemen went ok though Reply: Went to local Store (which is not our BL-Store) but nevertheless thanks. |
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| Complaint | BrickNations (1632) | Dec 21, 2019 | 11996863 | Seller | Reply | BUYER BEWARE! TERRIBLE SELLER! NEVER SHIPPED ITEMS 1 MONTH AFTER $1800 PAYMENT! Reply: ORDER SENT! Stucks in customs! Thank you for your feedback! INCREDIBLE!!! |
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| Complaint | Christian_22_ (34) | Dec 3, 2019 | 11388945 | Seller | Reply | | send wrong set (maybe not on stock), after allegedly 2 deliveries, money back |
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| Complaint | ConstantNation (1) | Nov 29, 2019 | 11664493 | Seller | Reply | | 1/3 of the parts was missing, after 2 months! of hold out -> rescinded purchase |
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| Complaint | MurstenTan (1114) | Nov 21, 2019 | 11842179 | Seller | Reply | Sendet falsche Teile und erstattet kein Geld Reply: Betrag: 90 Cent wurden zurückerstattet! |
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| Complaint | stefxan (3716) | Oct 24, 2019 | 11731745 | Seller | Reply | | no shipment made, no reaction to calls and e-mails |
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