| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | LEGOdouMoko (423) | Nov 17, 2019 | 11477291 | Seller | He did not solve the problem. It ’s a terrible seller.
Reply: Report tracking immerdialty. I send the money back why package was lost. |
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| Complaint | 0937brick (1750) | Nov 4, 2019 | 11514519 | Seller | Light gray torso is polished. I returned it, Germany customs rejected.no refund.
Reply: Not my fault. CN22 Form for Customs was not filled out correctly....
Follow-Up: Our Post got msg from Germany Post that it's unoriginal lego. So rejected. |
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| Complaint | yschungs (371) | Oct 6, 2019 | 11220923 | Seller | Don't buy from this shop, decorated panels are UV printed, not original!!!
Reply: Sure, that's why we mark our custom items with "Custom Item" Notice. |
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| Complaint | Hanskywalker (452) | Aug 14, 2019 | 11398930 | Seller | Sells poor quality lego and won't refund
Reply: We only sell new bricks... |
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| Complaint | Dralnu818 (203) | Aug 12, 2019 | 10901873 | Seller | Order sent but with an error and no response from the seller despite my 2 mails.
Reply: OH yes... very sorry. I was gone on holiday two weeks once a year... |
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| Complaint | pebo2 (124) | May 31, 2019 | 11039135 | Seller | Intervention auprès de Paypal pour obtenir la livraison et commande incomplète
Reply: I send a second shipment because the first one seems missing. |
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