| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | DongwookHeo (120) | Jun 4, 2019 | 11135172 | Seller | Why are you lying? I already asked several times,,,but you didn't ship it!
Reply: Shipped, delivered and completed! Thanks for nothing! |
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| Complaint | ateo1211 (95) | May 22, 2019 | 11088813 | Seller | | ordered new sealed; delivered without polybag and instructions .....nogo |
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| Complaint | friday125 (51) | May 7, 2019 | 10984398 | Seller | | TERRIBLE PACKED, ordered minifigs storages(with glass) with NO BUBBLE covered. |
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| Complaint | BrickExperience (1952) | Jan 9, 2019 | 10437696 | Seller | | 5 parts damaged received. Notification is immediately banned !! Do not buy here! |
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| Complaint | zhaojinhg (149) | Jun 12, 2018 | 9142257 | Seller | | order 600 Euros from them, 4 wheels missed,ask to send me next time, but reject |
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| Complaint | bb521398 (38) | Jan 25, 2018 | 8707943 | Seller | untrustworthy partner, never do business with him again
Reply: Correct! We will never do business with you again! BE AWARE! |
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| Complaint | LeGold (13315) | Jan 19, 2018 | 8606011 | Buyer | | Happy to have no more deals or contacts with you anymore. Bad buyer |
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| Complaint | bb587104 (10) | Dec 15, 2017 | 8478151 | Seller | | The package isn't received! There no any reply from the shop to my emails! |
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| Complaint | bb530799 (1) | Dec 6, 2017 | 8205697 | Seller | does not respond to requests, no contact possible :(
Reply: We do NOT want contact you! Banned! Double account! |
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| Complaint | C3BRIX (4430)  | Aug 5, 2017 | 8113328 | Seller | | Items not as described! Last straw - seek advice from BL&PayPal |
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| Complaint | bb936251 (-1) | Jul 10, 2017 | 8051724 | Seller | Brickshop should allow return shipment within 14 days but violate dutch law
Reply: Which is no problem for us! Thanks for your friendly feedback! Have a nice day! |
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| Complaint | bb53875 (238) | Apr 6, 2017 | 7644350 | Seller | | Rude & unfriendly seller. Issued invalid NPB removed by BL. BEWARE & BLOCKED!!! |
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| Complaint | Amoy (45) | Feb 8, 2017 | 7435954 | Seller | | Terrible Service!I wanted to pay,But unable to communicate with seller. |
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| Complaint | LisaSpruit (2378) | Feb 7, 2017 | 7501112 | Seller | | Very rude seller. Extremely high shippingcosts, agressive communication |
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| Complaint | LA.Rubino (59) | Jan 25, 2017 | 7373124 | Seller | Shipped to the wrong address!
Reply: Shipped to the address as provided by you! |
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| Complaint | bb835387 (-2) | Dec 30, 2016 | 7330731 | Seller | | I had bought for 900 euros and he poisoned the wrong address. Contract with him |
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| Complaint | r_and_kharrison (189) | Sep 8, 2016 | 6519002 | Seller | | One item not supplied and store made it hard to get a requested refund |
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| Complaint | junanoone (1108) | Jun 29, 2016 | 6686608 | Seller | Order missed item and asked for refund, seller started mocking me...WTH?
Reply: Claim 1 missing item for €1, refund not requested, factory sealed bags! |
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| Complaint | Brickstampers (3288) | May 28, 2016 | 6465576 | Seller | $35 ship, 3 oz. package, buyer beware. good parts, * * * SHIPPING RIP OFF * * *
Reply: After 3 orders still complaining about shipping costs. BLOCKED!
Follow-Up: Rude, Dishonest, Routinely leaves NEG retalitory FB, a cankerous blight on BL |
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| Complaint | LondonBricks (2572) | Mar 22, 2016 | 6323028 | Seller | Super poor customer service & no repies didnt change part after promising!
Reply: BE AWARE! Multiple accounts! Very slow payment! Negative attitude! |
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| Complaint | bb395859 (105) | Feb 16, 2016 | 6209680 | Seller | | Bad communication, Send me wrong item |
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| Complaint | JohnsBrickstore (1181) | Nov 2, 2015 | 5829168 | Seller | Geen woorden hiervoor. Grote 600€ order geplaatst, betaald - Stoplist?
Reply: We hebben al eerder verzocht geen orders meer bij ons te plaatsen! GO AWAY! |
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| Complaint | BrickNations (1635) | Oct 21, 2015 | 5814094 | Seller | | SELLER WAS VERY RUDE TO US. I SPENT THOUSANDS WITH THEM AND WE GET ATTITUDE |
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| Complaint | hz97 (228) | Oct 14, 2015 | 5743051 | Seller | | Wrong item returned, had to use PayPal claim. False NPB removed by admin. |
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| Complaint | bb353343 (792) | Mar 18, 2015 | 5204187 | Seller | Porto zu Teuer
Reply: Why buy then? Store policies and shipping are clearly stated! |
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| Complaint | bb210454 (598) | Jan 13, 2015 | 5011833 | Seller | | Jammer dat je niet over je schaduw heen kunt stappen! |
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| Complaint | piholpe (610) | Dec 9, 2014 | 4880280 | Seller | economy mail,PostNLrate5.80,charge22.95 S: Please see store policiesThanks!
Reply: Economy mail not offering. Please READ store policies! |
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| Complaint | BLUSER_430659 (2) | Nov 6, 2014 | 4779301 | Seller | The box came raped and had to pay 60% taxes on local mail.
Reply: Taxes are own responsibility! No proof of a 'raped' delivery! FRAUD! |
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| Complaint | bb468687 (283) | Jun 19, 2014 | 4431602 | Seller | bad seller,never come again
Reply: That's correct as we blocked you! Buyer asked discount after recieving... |
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| Complaint | BLUSER_413486 (183) | Dec 29, 2013 | 3991832 | Seller | Ask for tracking number does not give it, Thief whow does not send.
Reply: Tracking sent 3 times, customer has NO patients and does NOT read! |
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| Complaint | BLUSER_411452 (1) | Nov 28, 2013 | 3751275 | Seller | only shipped out part of the order and refuse refund! DISHONEST and a THIEF!!!
Reply: My Feedback 10.000+ Your feedback 2? Maybe you are a little confused? |
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| Complaint | bb409379 (263) | Nov 19, 2013 | 3938593 | Seller | DO NOT BUY HERE charge to high shipping are arrogant dont respond on questions
Reply: Normal shipping charges, clearly stated store policies. All questions answered. |
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| Complaint | BLUSER_318048 (185) | Nov 1, 2013 | 3804118 | Seller | Efficient seller but very very rude and inflexible. Will NEVER buy from again.
Reply: Thanks for your 6th order. Please do not ask me to commit fraude! |
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| Complaint | Starlite (123) | May 22, 2013 | 3501913 | Seller | NSS. Very rude, no communication. My simple request = Cancelled and blocked!
Reply: Too much communication, requests and wishes after order placed! Very arrogant! |
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| Complaint | papahouse (47) | Dec 12, 2012 | 3169621 | Seller | good product, but almost lost bcoz u put the wrong name on the delivery address
Reply: Address and name used from PayPal shipping address as stated! |
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| Complaint | Miguel_Ganhao (473) | Oct 4, 2012 | 3025073 | Seller | | CAUTION-Serious education problem.Rude.Unfriendly.Be aware of shipping costs!SAD |
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| Complaint | bb49254 (1078) | Jun 2, 2012 | 2794047 | Seller | | dishonest seller buyers beware |
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| Complaint | leftydan6 (21) | May 17, 2012 | 2770147 | Seller | | Very rude seller, doesn't leave feedback but expects it. Two bad orders. |
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| Complaint | BLUSER_93277 (30484) | Mar 3, 2012 | 2600488 | Buyer | CAUTION: Buyer demands lower customs value, freaks if you won't do it - RUDE!!
Reply: Did not demand anything! Shipping took almost a month! Very SLOW shipping! RUDE!
Follow-Up: Minor delay agreed to on policies page - buyer mad we wouldn't falsify customs!! |
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| Complaint | MT_Bricks (30710) | Jan 30, 2012 | 2370637 | Buyer | discussed about the shipping cost AFTER paying and receiving the order
Reply: Ask for a bubble mailer, got parcel with high cost! Bought minifigs, got parts! |
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| Complaint | BLUSER_210419 (471) | Aug 15, 2011 | 2289467 | Seller | | Charged $38.00 shipping for 21oz bubble mailer!! NO Good! |
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| Complaint | ToriHada (8887) | Aug 10, 2011 | 2281975 | Seller | | Very rude seller. Poor customer service. Gets angry when asked a simple question |
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| Complaint | cpbgil1 (230) | May 25, 2011 | 2154306 | Seller | | poor customer service - unflexible seller regarding shipping costs recalculation |
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| Complaint | morland (0) | May 6, 2011 | 2105309 | Seller | Seller did not ship to the address stated in order/invoice. Slow to reply.
Reply: PayPal shipping address used if availble. Reply within 24h is slow to you? |
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| Complaint | bb224924 (206) | Dec 3, 2010 | 1881086 | Seller | | I'm sorry for packing is uncredible. Every boxes were broken and damaged. |
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| Complaint | bb19264 (988) | Nov 10, 2010 | 1789963 | Seller | Seller was very nasty & waited 31 days before ever shipping incomplete items.
Reply: A lot of lies in one sentence! Order delivered fast and in perfect condition! |
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| Complaint | wunalu (1579) | Apr 28, 2010 | 1650247 | Buyer | Invalid VAT info according to http://evatr.bff-online.de/eVatR/
Reply: Dishonest Seller! Check: http://ec.europa.eu/taxation_customs/vies/vieshome.do? |
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| Complaint | eyonayoff (236) | Feb 20, 2010 | 1493678 | Seller | Where is my purchase? i paid 2 months ago and my toys dont left for me!
Reply: You should pay for insurance if you like to track and trace your order! |
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| Complaint | BLUSER_147343 (5) | Nov 10, 2009 | 1454433 | Seller | | Omitted initial request, impolite attitude, cancelled order after payment made. |
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| Complaint | brickxvanb (2204) | Sep 12, 2009 | 1380364 | Seller | | This seller sells damaged/used parts and claims they are new! Never again! |
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