| Type |
Member |
Date |
Order ID |
S/B |
Reply |
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| Neutral | Ashley88 (41) | Feb 15, 2019 | 10112023 | Seller | Reply | | Did not respond when I emailed. A few “new” pieces had dirt underneath. Not new |
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| Neutral | bb1293068 (9) | Jan 29, 2019 | 10513336 | Seller | Reply | | Did not receive part #44301, Qty 2. Check all pouches and envelopes. Not there. |
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| Neutral | im2cre8iv (47) | Dec 5, 2018 | 10177408 | Seller | Reply | | Missed parts from 2nd batch. 2nd shipment had wrong parts. Sent refund. B+ |
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| Neutral | bb126397 (14) | Aug 4, 2018 | 9717005 | Seller | Reply | | Quick service. Minifigure had the wrong hairpiece, but everything else was fine. |
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| Neutral | sjsguan (9) | Jul 3, 2018 | 9546530 | Seller | Reply | | please check what you had ordered and what you just received. |
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| Neutral | DeLuca (285) | Jun 2, 2018 | 9436172 | Seller | Reply | | Bought part New; Used/dirty sent. Replacement also Used. Slow to reply. Refunded |
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| Neutral | 801darenm (60) | May 29, 2018 | 9455499 | Seller | Reply | | Seller did not have two of the items I ordered. |
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| Neutral | HalfaSandwich (4) | May 22, 2018 | 9420609 | Seller | Reply | | Great service! Although one of the pieces arrived in the wrong colour. |
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| Neutral | bb1127874 (32) | May 19, 2018 | 9389761 | Seller | Reply | | Shipped incorrect quantities of parts x 2, average customer service. |
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| Neutral | ForEveryEpsilon (2157) | Nov 17, 2017 | 8569858 | Seller | Reply | multiple deep swing marks under mini arms not possible if pulled from new set Reply: Replacement parts sent to buyer. |
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| Neutral | BLUSER_841866 (2) | Jan 9, 2017 | 7382455 | Seller | Reply | Pretty good shipping piced came in good but some were diffirent shade of white Reply: Purchased used white plates, all good quality. Buy new if you need perfect color |
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| Neutral | bb756696 (2) | Dec 31, 2016 | 7351368 | Seller | Reply | arrived very fast, good shipping, missing 2 6x8 dbg though Reply: sent missing parts to customer, sorry! |
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| Neutral | LegoMania122491 (211) | May 6, 2016 | 6544035 | Seller | Reply | All the parts came, but the dark tan tile 1 x 2 wasn't in bags Reply: Sent missing parts to customer, all good! |
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| Neutral | augusthoughts (121) | Feb 14, 2016 | 6109221 | Seller | Reply | Seller was not very communicative when I had a question. Reply: Parcel misdirected by USPS, ultimately delivered. Not much we could do. |
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| Neutral | Maxximus (106) | Aug 27, 2015 | 5593264 | Seller | Reply | A bit of confusion and delay but finally Completed. Reply: We take responsibility for this one, sorry! Got it all resolved. |
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| Neutral | motlay (104) | May 5, 2015 | 5332084 | Seller | Reply | Slow shipping. Should have taken 2 days but took 1 week. Otherwise good. Reply: Ordered Sat, prepared Mon, picked up by USPS Tue, delv Sat. Its the USPS sorry! |
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| Neutral | BLUSER_439083 (10) | May 17, 2014 | 4389987 | Seller | Reply | | A few pieces were shipped late, and two had dried glue on them. No other issues. |
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| Neutral | LegoLance (870) | Apr 27, 2013 | 3537612 | Seller | Reply | Windscreen Piece Had A Small Scratch In It. Other Pieces Were Just As Described. Reply: Refunded buyer including shipping for our error. |
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| Neutral | baylit (4522) | Dec 9, 2012 | 3108316 | Buyer | Reply | Refused to return the parts he didn't like Reply: wasn't worth the time to return, took the loss and will resell as used |
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| Neutral | stepkar (1079) | Dec 2, 2012 | 3162920 | Seller | Reply | | Thank you for sending out the missing part. |
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| Neutral | bb2600 (249) | Sep 6, 2012 | 2968498 | Seller | Reply | Slow shipping. Paid for New parts. Half were used. Will NOT buy from again. Reply: Yes, our error w/shipping resulted in delay - sorry! Offered to refund parts. |
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| Neutral | BLUSER_328909 (4) | Jul 5, 2012 | 2892718 | Seller | Reply | I order Dark Bluish Gray Wedge but you send black wedge.......-.-; Reply: Fixed our error and resent to buyer. Buyer happy with resolution. |
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| Neutral | sestial (69) | Feb 13, 2012 | 2602061 | Seller | Reply | Fast shipping, although a couple of the parts sold as new were used (scratches). Reply: Resolved promptly and amicably with buyer. |
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| Neutral | forenth (457) | Feb 10, 2012 | 2359581 | Seller | Reply | Friendly & communicative. Sent used parts as new - did refund Reply: Yes, we made a mistake on this one. Buyer satisfied with resolution. |
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| Neutral | BLUSER_197994 (96) | Jul 20, 2011 | 2245810 | Seller | Reply | Recieved a visibly damaged and deformed part, the rest of the order was fine. Reply: Part damaged in shipping. Offered replacement or refund. |
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| Neutral | bb246884 (414) | May 10, 2011 | 2114368 | Seller | Reply | Great service, shame I got customs fees. :( Reply: We agree customs fees can be painful, but can't do anything to change it. |
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| Neutral | bb225605 (30) | Dec 22, 2010 | 1906371 | Seller | Reply | | bricks were satisfactory and as stated |
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| Neutral | hms10 (2871) | Oct 10, 2009 | 1395570 | Seller | Reply | Very slow shipping Reply: Sale event terms were 20% off due to planned vacation & delayed shipping. |
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