| Type |
Member |
Date |
Order ID |
S/B |
Reply |
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| Complaint | pininfarina406 (117) | Jun 7, 2019 | 11084086 | Seller | Reply | My worst experience on BrickLink. They did refund though. Reply: New BL-buyer did not understand BL policy and terms. |
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| Complaint | bb619971 (-1) | Jun 7, 2019 | 11167310 | Seller | Reply | Always ready & no answer Reply: Buyer did not pay for his order and cancelled it. |
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| Complaint | bb1122695 (38) | May 9, 2019 | 10971050 | Seller | Reply | Wrong parts were sent and my email to rearrange was deleted without reading. Reply: Buyer missed our reply and email. Missing items have been shipped already. |
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| Complaint | Jochi (43) | Mar 4, 2019 | 9896195 | Seller | Reply | Incomplete order, no Feedback within 5 month; Sorry, no further order Reply: Buyer received refund for missing part.Provides negative feedback after 5 months |
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| Complaint | pacomom (120) | Oct 20, 2018 | 10041642 | Seller | Reply | The pieces good, but the communication worst is impossible. For this is my vote. Reply: We replied several times through email. Buyer does not understand BL system yet |
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| Complaint | francois82 (4) | Sep 27, 2018 | 9930608 | Seller | Reply | shipped only on 27 september, with order at 18 sep. 9 days to have shipment Reply: We shipped this order the 19th. Envelope shipment can take a week to Italy. |
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| Complaint | E.Bannenberg (59) | Sep 27, 2018 | 9911815 | Seller | Reply | Shop sent my order to a wrong adress, which doesnt match to the adress in order. Reply: Buyer has incorrect paypal address.Mentioned in terms we ship to paypal address |
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| Complaint | Sergueievitch (214) | Sep 26, 2018 | 9864594 | Seller | Reply | mauvais vendeur.ne reconnait pas ses torts et refuse le remboursement Reply: Buyer missed our store terms.There we mention that we ship to the paypal address |
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| Complaint | Swab337 (62) | Sep 18, 2018 | 9885617 | Seller | Reply | bad color for two items total 8 bricks Reply: Buyer did not contacted us about a wrong color in his order. |
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| Complaint | bb476439 (26) | Jul 10, 2018 | 9635567 | Seller | Reply | This Seller is not serious in business. Never reply messages,never help buy buye Reply: New BL- buyer did not pay for order and provides negative feedback |
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| Complaint | Guite (68) | Jul 6, 2018 | 9395077 | Seller | Reply | Erase my message without reading them, never got my order. Truly disappointed Reply: Replied by email several times. Buyer did not respond on our address check. |
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| Complaint | AJMS.Militaria (141) | May 30, 2018 | 9400195 | Seller | Reply | Had to wait ages after payment was made before the order was shipped.2 mistakes Reply: New Bl-er provided negative feedback before contacting us about missing pieces. |
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| Complaint | bb1119174 (7) | May 21, 2018 | 9353483 | Seller | Reply | Big order did not arrive, Messages will Be deleted without reading! Reply: We had conversation by email were customer replied and agreed with a refund. |
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| Complaint | bb1084669 (8) | Mar 23, 2018 | 9163358 | Seller | Reply | Long time for respond and multiple wrong color parts Reply: Problem was solved. Buyer provides negative feedback and shops again in our shop |
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| Complaint | TheOneBatou (30) | Feb 2, 2018 | 8870212 | Seller | Reply | No order recieved, delete any message I send before reading them, Avoid him! Reply: Buyer missed our emails and store terms. We shipped to the paypal address. |
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| Complaint | typhoon65 (353) | Oct 25, 2017 | 8398663 | Seller | Reply | Each order with missing parts. Forwarding to wrong address. Black list candidate Reply: Mistakes can happen, We shipped correct item immediately. |
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| Complaint | pfr (93) | Oct 21, 2017 | 8309469 | Seller | Reply | Order never arrived, (no tracking, small order) Seller not particular helpfull. Reply: Trying to solve the problem. Buyer does not respond to emails. |
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| Complaint | bb649821 (18) | Aug 17, 2017 | 8198544 | Seller | Reply | Sorry but thair was missing part: Dark Bluish Gray Dish 3 x 3 Inverted (Radar) Reply: Sorry about that. Missing item has been shipped. |
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| Complaint | TheXYLO (73) | Dec 30, 2016 | 6988561 | Seller | Reply | items never recieved and did not heard any thing from seller Reply: We refunded the buyer for the lost order. |
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| Complaint | jbeller2 (539) | Aug 15, 2016 | 6848976 | Seller | Reply | Wrong parts sent, seller refused to include in order shipping with DHL Reply: Sorry, we forgot to add the missing items in new order and sent items separately Follow-Up: Replacement items never received and unfortunately not for the first time |
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| Complaint | DivineToaster (119) | Jun 23, 2016 | 6676146 | Seller | Reply | Items arrived well packaged but several items were missing Reply: We apologize. This can happen. We would like to ship you the misisng items |
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| Complaint | bb425561 (111) | May 30, 2016 | 6584712 | Seller | Reply | | Slow delivery. Everything is automatic except the delivery |
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| Complaint | bb701960 (8) | Apr 12, 2016 | 6441476 | Seller | Reply | Again pieces missing (518 instead of 528). Will order somewhere else. Reply: We apologize. This can happen. Missing pieces are shipped immediately. |
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| Complaint | Toxxico (31) | Dec 28, 2015 | 6018554 | Seller | Reply | 2 parts brown, not black. Among black/grey/red parts. Was easy to see the error. Reply: Never reported, offered compensation,no response |
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| Complaint | TiGa (4515) | Aug 10, 2015 | 5600505 | Buyer | Reply | Buyer not pay and not keep in respect other sellers rules. Reply: Asked to hold order open. Seller didn't comply. Very impatient seller! |
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