Feedback Forum: Profile of ZOLCIASZEKPLUS (23317): Neutral Comments: Reply to Feedback
 Type   Member   Date   Order ID   S/B   Reply 
 Neutral  _DarthVader_ (158)  May 28, 2019  11109564  Seller Reply 
 Bad packaging. The outer bag was broken when I got it.
 Reply: Packing is good but very rarely the carrier will damage the package.
 Neutral  Jakumiko (9)  May 27, 2019  10732289  Seller Reply 
 In the end, some of the items were not available, but communication was OK
 Neutral  IL_CERUTTI_GINO (329)  May 24, 2019  11011574  Seller Reply 
 Very long times, difficult communication. Pieces missing but reimbursed.
 Reply: Mail in your country has delayed shipping. The buyer does not speak English!
 Neutral  Dox (136)  May 24, 2019  10983842  Seller Reply 
 Merce ok ma spedizione lenta!
 Reply: The buyer delayed the shipment by buying new batch.
 Neutral  sysedit (10)  May 13, 2019  10968934  Seller Reply 
 Stopped answering due to public holidays but at the end everything was ok.
 Reply: Unfortunately,the Italian Post has failed. But in the end, all good. Thanks.
 Neutral  BHs (117)  May 10, 2019  10857727  Seller Reply 
 The seller tends not to have all ordered parts, than they reappear in the store.
 Reply: Pieces few cent I did not finded, I refund money and received suprise neutral.
 Follow-Up: The issue has been settled,buyer is content and seller will restore buyer status
 Neutral  bb1003248 (5)  Apr 21, 2019  10906545  Seller Reply 
 Didn't have a few of the pieces I ordered. Only gave a coupon, not the pieces.
 Neutral  Las_Ontario (1418)  Apr 18, 2019  10693640  Seller Reply 
 n/a
 Neutral  Las_Ontario (1418)  Apr 18, 2019  10577934  Seller Reply 
 n/a
 Neutral  borysovermind (99)  Mar 26, 2019  10787740  Seller Reply 
 Seller delays the shipment every time. Always blames others (post, employee etc)
 Reply: I did not delay but I had a lot of order that were caried out on a regular basis
 Neutral  ZANI73 (553)  Mar 22, 2019  10576182  Seller Reply 
 material affixed. 24,50 of shipping onerous, for a padded envelope arrived compl
 Reply: The cost of shiping is on the main shop page ship in a box would be much expense
 Neutral  Grrwaa (433)  Feb 19, 2019  10594220  Seller Reply 
 Long delays prior to posting out. Dint have some of the parts ordered
 Reply: Feb 5 pay, feb 13 shipped. missing 0,07eur, the money return so neutral unfair.
 Neutral  kuhmu (188)  Feb 18, 2019  10418797  Seller Reply 
 Order made Jan 4th, arrived Feb 6th. But in the end, all good. Thanks.
 Reply: Unfortunately,the Finland Post has failed. But in the end, all good. Thanks.
 Neutral  bb1303233 (24)  Feb 11, 2019  10610631  Seller Reply 
 Sorry thx for understanding
 Neutral  heinrich8h (160)  Jan 20, 2019  10325134  Seller Reply 
 the 4 white tile from set 7674 are in realy bad condition, yellowed !!!!!
 Reply: Why do not you write to me reclamations before issuing a comment ?
 Neutral  spaceman76 (1133)  Jan 19, 2019  10225970  Seller Reply 
 More than 1 month of shipping is not optimal
 Reply: Payment received 01.12.18,Shipped 05.12.Unfortunately,the Danish Post has failed
 Neutral  bb1271958 (10)  Jan 15, 2019  10333754  Seller Reply 
 December 20 paid 17.16 euros. No bricks are received report when you sent.
 Reply: Payment received 20.12.18,Shipped 28.12.Unfortunately,the USA Post has failed
 Neutral  Woody_Bricks (13)  Dec 24, 2018  10219734  Seller Reply 
 No pieces missing, Only minus was that the bricks wasn't propebly cleaned
 Reply: Everything is cleaned but something could be missed.
 Neutral  ADBrick (217)  Dec 12, 2018  10312674  Seller Reply 
 I cancelled due to high(very) postage costs and excessive weight of packaging.
 Reply: The buyer did not read the rules before buying. There should be NPB and negative
 Neutral  bb806511 (306)  Dec 5, 2018  10179805  Seller Reply 
 Verpackung sehr mangelhaft, da im Beutel
 Reply: We pack very well so unfair comment.
 Neutral  TheBrickFactory (550)  Nov 1, 2018  9939527  Seller Reply 
 It took more than 2 weeks to be sent, and something had to be removed from the o
 Reply: It took some time but not two weeks :)
 Neutral  hollowman311 (14)  Oct 15, 2018  9912870  Seller Reply 
 one month between payment and receipt of the package !!
 Reply: French office has extended the waiting time but it's important arrived.
 Neutral  TDJ (3938)  Oct 3, 2018  9862988  Seller Reply 
 very very long
 Reply: September 3 received payment, on September 7 sent. The Post delayed the shipment
 Neutral  Woolgatron (87)  Sep 26, 2018  9909882  Seller Reply 
 ~75% of the lt blgrey parts I ordered were old grey. Not great but can still use
 Reply: You only ordered blocks light bluish gray not Light gray so strange?
 Neutral  ewoutro (274)  Sep 19, 2018  9812612  Seller Reply 
 took 2 weeks to be shipped, and something had to be removed from the order.
 Reply: By mistake, this order has been overlooked, hence the delay. Sorry the problem.

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