Feedback Forum: Profile of amyfol (58614): Negative Comments
 Type   Member   Date   Order ID   S/B 
 Complaint  bb163813 (218)  Mar 3, 2019  10539910  Seller 
 Buyer didn't ship my whole order and would not respond to email. Took 2 weeks
 Reply: Replied immediately but buyer ignored message and did not reply.
 Complaint  2dieisgain (181)  Feb 18, 2019  10595663  Seller 
 they bloked me bc they forgot parts. If they screw up then they blame you. BYE
 Reply: Buyer has very rude and impolite behaviour. And does not understand BL system
 Follow-Up: i was rude bc u would not own up 2 ur mistake. I left praise for over 10 orders
 Complaint  bb661935 (14)  Jan 21, 2019  10482261  Seller 
 Takes 4 days to ship an order containing 24 sets of 1 item! Needed it sooner!
 Reply: New BL-buyer did not read our store terms.
 Complaint  Ankersen (121)  Jan 14, 2019  10406273  Seller 
 Received some incorrect pieces, seller ignored my inquiry to try to resolve.
 Reply: No message from buyer received. If we made a mistake we always solve it.
 Complaint  LeslieLindholm (7224)  Jan 5, 2019  10321855  Seller 
 two weeks no order. very slow shipper, lots of attitude
 Reply: Buyer did not read our shipping terms and ignored our reply.
 Complaint  mgoblue0970 (2)  Dec 18, 2018  10254109  Seller 
 Ordered 'new' received many clearly in used condition. SLOOOOW shipping too! :
 Reply: Did not contact us, confused us with other seller. We only sell new items!
 Complaint  AntBandit (258)  Dec 17, 2018  9936437  Seller 
 Ignored email sent immediately after ordering and sent shipment to wrong address
 Reply: Buyer used invalid paypal address and missed our terms. We refunded buyer.
 Complaint  dvpierone (232)  Oct 25, 2018  9937459  Seller 
 The saler did not send the parts on correct colours
 Reply: Correct items have been shipped immediately.
 Complaint  bb1223498 (3)  Oct 1, 2018  9968459  Seller 
 Terrible seller, hasn't shipped in 4 days, I've sent 5 messages and no reply
 Reply: No messages received, your order has been shipped and tracking has been provided
 Complaint  boerne_ben (20)  Sep 25, 2018  9948504  Seller 
 Very slow shipment time, its been 4 days and orders haven't shipped.
 Reply: Mentioned in store terms processing and shipping time between 5 till 10 days
 Complaint  bb1201546 (2)  Sep 8, 2018  9844242  Seller 
 Sent the Package to wrong address and wont respond to messages
 Reply: New BL-buyer uses invalid paypal address. We did respond to all messages
 Complaint  benjipsusa5 (212)  Aug 28, 2018  9742304  Seller 
 Shipment of wrong parts, slow, bad communication
 Reply: We always resolve mistakes.Buyer provided negative feedback before contacting us
 Complaint  bb1135191 (18)  Aug 22, 2018  9810856  Seller 
 this store can not tell me how to pay very poor commucater
 Reply: New customer missed invoice with payment link. Did not contact us
 Complaint  gonzoyak (46)  Jul 16, 2018  9632546  Seller 
 Shipped to wrong (old) address pulled off PayPal instead of order form/invoice
 Reply: We mention in our store terms we always ship to the PayPal address.
 Complaint  lisaly1weasel (207)  Jul 10, 2018  9584258  Seller 
 HORRIBLE experience - two weeks and my order still not shipped, poor communic :(
 Reply: Yes, a box with orders from us was lost by USPS. We have resend your order.
 Complaint  rayj76 (254)  Jul 9, 2018  9582539  Seller 
 Paid 6/23 16 Days later not shipped. Says USPS lost it. Never scanned once!
 Reply: Yes, a box with orders from us was lost by USPS. We have refunded your order.
 Complaint  Ohio_Monofigs (879)  Jul 8, 2018  9576330  Seller 
 Second time an order has sat for days before having to message them
 Reply: Order arrived on time and we replied. Very impatient buyer.
 Complaint  marc815 (4)  Jun 13, 2018  9498073  Seller 
 lost my package, and they failed contact me in a timely fashion
 Reply: Clearly communicated the delay to customer. Offered coupon as compensation.
 Follow-Up: Clearly 2 days after I sent mine, store blocked me from communication. Bad form
 Complaint  rayforever310 (69)  Jun 9, 2018  9447324  Seller 
 Unsorted packaging, missing pieces. Long,expensive ship time, poor comm.
 Reply:  Correct items have been shipped. Shipping time mentioned in store terms.
 Complaint  Builder2004 (79)  Jun 7, 2018  9486220  Seller 
 For such long shipping time, packaging was lame got wrong color contacted seller
 Reply: Correct items have been shipped. Shipping time mentioned in store terms.
 Complaint  johnrichey (81)  Jun 1, 2018  9462430  Seller 
 did not include the 1x2 tiles.
 Reply: Tile 1 x 2 not ordered by customer. Minifig only mentioned in BL
 Complaint  pcguywa (101)  May 7, 2018  9366650  Seller 
 missing part not complete
 Reply: Buyer provided negative feedback without contacting us.
 Complaint  bb990697 (14)  Apr 28, 2018  9277929  Seller 
 Order was not shipped to the correct address. Seller said its my problem.
 Reply: We mention we ship to PayPal address. Buyer used incorrect PayPal address.
 Complaint  bryanc1 (25)  Mar 26, 2018  9177975  Seller 
 Waiting 8 days before shipping is not acceptable.
 Reply: We mention exact processing and shipping time in store terms. Buyer missed it.
 Complaint  spineda1 (6)  Mar 21, 2018  8630698  Seller 
 Didnt ship all my parts. Horrible communication. I dont recommend
 Reply: New BL user did not contact us about any missing parts?

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