| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | Spongebo (339) | Mar 5, 2018 | 9034267 | Seller | don't buy from this person, has had ny money for 3 weeks and still not shipped Reply: Order has been shipped and tracking number provided. |
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| Complaint | bb1021336 (6) | Feb 22, 2018 | 9013581 | Seller | DO NOT USE,Ordered on 2/10, Shipped on 2/16, arrived on 2/22; 6 days to SHIP!!!! Reply: New Bl user did not understand store terms, were we explain our shipping time. |
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| Complaint | bb1074454 (4) | Feb 5, 2018 | 8930887 | Seller | Slow response Reply: Buyer uses a paypal address in a different country and order has been cancelled. |
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| Complaint | bb441865 (3) | Dec 28, 2017 | 8760999 | Seller | poor communication, items ship from Europe, not USA, deceiving info on ToS page Reply: Customer did not read store terms ,there we explain shipping and processing time |
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| Complaint | daviddubbeldam (33) | Dec 9, 2017 | 8643975 | Seller | Part order not in stock=refund/Wrong part recd=offer $3coupon but to ship >$3 Reply: Customer planned to make a new order, agreed with a coupon for missing pieces. |
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| Complaint | bb1020306 (4) | Dec 4, 2017 | 8626919 | Seller | Order was delivered very late.. Service is really bad.. they dont respond to ema Reply: Did not received a BL message from you? Order has been delivered 5 days ago. |
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| Complaint | ninjanomkey512 (35) | Dec 4, 2017 | 8551997 | Seller | Missing parts: OK. Replacement parts also missing expensive parts: Disappointed. Reply: We did not receive any message from you about missing parts? Follow-Up: I have proof that I did message you...I simply want what I paid for |
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| Complaint | paulsp2012 (43) | Nov 16, 2017 | 8600224 | Seller | Very disappointed Reply: Buyer did not contacted us. We do not know why he is disappointed? Follow-Up: We spoke multiple times do not lie it's dishonest |
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| Complaint | bb568172 (324) | Nov 10, 2017 | 8523991 | Seller | I will never shop with this store again. order placed 10/26; received 11/10 Reply: Shipping time is explained in our store terms. |
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| Complaint | bb347728 (61) | Nov 7, 2017 | 8499360 | Seller | Awful communication. Ordered all new parts, but recieved some dirty used ones. Reply: Never received a complaint about this order? |
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| Complaint | jhamende (31) | Oct 3, 2017 | 8380967 | Seller | Took 11 days to ship, 14 to receive. Splash says 4-6 days. Reply: There was a postal delay. Buyer was informed about this delay. |
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| Complaint | BLUSER_982379 (-1) | Sep 13, 2017 | 8363228 | Seller | Most convoluted order scheme EVER enountered Reply: Newbie, unhappy about BL system, gives negative feedback seconds after ordering! |
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| Complaint | ShirleyBrick (53) | Aug 31, 2017 | 8238896 | Seller | Take long/Ship with mistakes/Two pieces backordered after payment still not ship Reply: Correct items have been shipped and buyer does not understand store terms. |
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| Complaint | curtquarquesso (182) | Aug 14, 2017 | 8173527 | Seller | SLOW shipping, $1.60 packing fee for dumping all elements in one bag. READ terms Reply: New buyer on bricklink, does not read store terms |
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| Complaint | pconner (683) | Aug 5, 2017 | 8135668 | Seller | $300 for 'NEW' minifigures...all shipped loosely in one bag?!?!? SERIOUSLY!?!? Reply: Did not contacted us for special packaging. Contact us and it's no problem Follow-Up: Agreed. I should have let you know to package them separately. I will buy again! |
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| Complaint | bloodgear14ad (121) | Aug 2, 2017 | 8146442 | Seller | Extremely slow shipping, ended up missing a deadline. Will not buy from again. Reply: Check shipping and store terms ,there we explain shipping and processing time. |
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| Complaint | hardwiredd (13) | Jun 29, 2017 | 8048211 | Seller | Nearly 2 weeks from order to receipt. No onsite pay. No tracking number on ship. Reply: Sorry for any shipping delay. Every order we ship is with tracking. |
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| Complaint | dneilan1 (2) | May 27, 2017 | 7913143 | Seller | Slow shipping. Lots of missing or incorrect pieces. Poor attitude in resolving Reply: Buyer does not understand mistakes can happen. Correct items have been shipped. |
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| Complaint | BLUSER_899045 (1) | Apr 26, 2017 | 7753921 | Seller | Make sure you read ALL of the store terms. Shipped to wrong address. No refund. Reply: Shipped to Paypal address stated in our store terms.We will reship to BL address |
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| Complaint | jgolieb (13) | Jan 26, 2017 | 7393810 | Seller | Shipping VERY slow. Shipped to wrong address, blamed me. Took 18 days to arrive. Reply: Shipped to Paypal address stated in our store terms. Buyer had incorrect address |
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| Complaint | yachtblder54 (1070) | Jan 13, 2017 | 7406265 | Seller | Wanted to charge $7.50 for a 4 ounce package. Beware the greed! Reply: Does not read store terms and gives negative feedback after cancelling order. |
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