| Type |
Member |
Date |
Order ID |
S/B |
|
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| Complaint | bb921951 (3) | Nov 18, 2017 | 8091583 | Seller | terrible
Reply: ??? Order was invoiced, paid, shipped and received. No email about any issue. |
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| Complaint | dtissler (10) | Sep 2, 2017 | 8270516 | Seller | Parts missing, Wrong parts shipped, No response from seller when e-mailed
Reply: Emailed Friday afternoon, left FB Saturday morning. Your email is coming. |
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| Complaint | tfbs (3044) | Aug 17, 2017 | 8163522 | Seller | | 2nd time misplaced entire order. Weeks & much $ lost. Won't be back. |
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| Complaint | mrutigliano (65) | Jul 22, 2017 | 8131514 | Seller | | they overcharge for shipping and took almost 2 weeks to receive |
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| Complaint | thilli (70) | Jul 17, 2017 | 8133002 | Seller | | Several pieces had bite marks/scratches, some warning would've been appreciated. |
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| Complaint | Tortillaria (41) | Jul 10, 2017 | 8094350 | Seller | | I recieved sun damaged, misshapen, and knock off parts. Not reccomended. |
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| Complaint | SpeedyBrix (96) | Jun 22, 2017 | 7936045 | Seller | | Good items, but i bought something that didnt look like in the picture |
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| Complaint | bigdaddy510 (62) | Jun 16, 2017 | 7996413 | Seller | | Don't expect a complete order Seller sends incomplete order. Poor communications |
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| Complaint | TheMuffnMan (30) | Jun 13, 2017 | 7831332 | Seller | | Sent incorrect colored parts and has ignored multiple emails to correct. |
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| Complaint | bb670814 (3) | May 17, 2017 | 7908612 | Seller | | Ordered on the 8th, paid on the 9th, no ship on the 17th. Poor communications. |
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| Complaint | Bricktree119 (52) | Apr 4, 2017 | 7744860 | Seller | | Shipping not timely. Some pieces dirty or chipped/chewed |
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| Complaint | jonsogel2fun (6495) | Mar 19, 2017 | 7591339 | Seller | | poor communication, sent wrong part did not ship it like he said he would |
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| Complaint | ChumbleSpuzz (66) | Feb 25, 2017 | 7423587 | Seller | | Bad communication. Missing pieces took weeks to ship. Completed after 1 month. |
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| Complaint | surfcandy (10) | Jan 26, 2017 | 7390296 | Seller | | Worst seller.Short part count doesn't send mistakes and dirty Legos. |
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| Complaint | bharpold (34) | Jan 4, 2017 | 6970246 | Seller | | Took 10+ days to ship, order was complete, communication was poor. |
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| Complaint | bb702711 (291) | Dec 3, 2016 | 6928708 | Seller | | Only 75% sent orders |
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| Complaint | BLUSER_776217 (2) | Sep 24, 2016 | 6896854 | Seller | | I never recieved this delivery. I guess it's up to me to find out why. |
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| Complaint | brick_guard (140) | Jul 3, 2016 | 6396687 | Seller | | Some of the Lego was gunky and mistreated |
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| Complaint | susan0113 (549) | Apr 16, 2016 | 6472903 | Seller | | Parts missing: 41770, 1missing//32001 4 missing |
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| Complaint | bb613764 (13) | Mar 30, 2016 | 6390853 | Seller | | Poor communication and slow to ship. |
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| Complaint | bb632589 (360) | Mar 26, 2016 | 6377039 | Seller | | You know the reason!! |
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| Complaint | BLUSER_706547 (2) | Mar 22, 2016 | 6374111 | Seller | | took 3 days just to ship. Arrived and pieces were filthy. |
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| Complaint | wheelsspinnin (416) | Mar 9, 2016 | 6087889 | Seller | | Order took over a month to receive. Parts were filty. Ships from NJ not ID |
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| Complaint | Arti5 (2043) | Feb 9, 2016 | 6099438 | Seller | Long period of treatement , communication medium , gear good condition
Reply: took almost 3 weeks to pay, shipped immediately after payment |
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| Complaint | quiltedpatches (13) | Jan 16, 2016 | 6079833 | Seller | | Slow to ship, several things dusty and had to be washed |
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| Complaint | Salvo_Arrow (309) | Jan 11, 2016 | 5977621 | Seller | Minifigures not original,fake. Bad Seller
Reply: We sell only authentic Lego. Buyer never notified us of error. |
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| Complaint | pampie3 (132) | Jan 9, 2016 | 6072232 | Seller | | Slow to ship |
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| Complaint | bb202351 (9) | Dec 7, 2015 | 5932754 | Seller | | Beware! Items damaged, 12 days to receive, bad pack job & NO response DM issues! |
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| Complaint | bb233723 (234) | Oct 20, 2015 | 5775138 | Seller | Paid Oct 3rd, postmarked Oct 13th - ten days to ship?
Reply: As stated on your order email and invoice, we were out of town and not shipping |
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| Complaint | bb233723 (234) | Oct 10, 2015 | 5791191 | Seller | | Charged 1200% shipping on order added to other unsent order. |
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| Complaint | bb233723 (234) | Oct 10, 2015 | 5752955 | Seller | | Order was missing several items - Seller never replies to emails. |
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| Complaint | BLUSER_482367 (13) | Sep 15, 2015 | 5503897 | Seller | | I got Legs mechanical battle droid white color in bad condition |
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| Complaint | bb602570 (15) | Jul 25, 2015 | 5542670 | Seller | sent broken piece, no communication. i should have read the negative feedback
Reply: Reply, apology, and replacement piece were sent, please check your Spam folder. |
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| Complaint | HanMcFly (186) | Jan 12, 2015 | 4925387 | Seller | | missing multiple lots, finally got rest. took a month to get everything |
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| Complaint | bb362183 (87) | Nov 26, 2014 | 4815651 | Seller | charged ^ packing fees than stated, added +40% post, refused explanation
Reply: shipping cost is based on weight, instructions are heavy. Offered explanation. |
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| Complaint | IamTheWillrus (116) | Oct 25, 2014 | 4717828 | Seller | | Sent a wrong part, took 2 weeks to send a replacement, which then had a crack in |
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| Complaint | stargate1218 (182) | Aug 18, 2014 | 4586334 | Seller | This order took entirely too long to complete. No immediate response from seller
Reply: Ordered 8/6, paid 8/8, shipped 8/9, delivered 8/16. All emails were replied to. |
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| Complaint | Drooppu (941) | Apr 8, 2014 | 4273538 | Seller | The shipping charge which was $9.00 to be too expensive for 15.8 ounces.
Reply: Including box over 1 lb so 2 lb rate plus packaging fee as stated on Splash page |
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| Complaint | bb468296 (38) | Apr 6, 2014 | 4245981 | Seller | pieces missing and incorrect pieces packed, no communication. terrible
Reply: I don't see any email about missing pieces, are you sure you sent it? |
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| Complaint | bb327693 (98) | Nov 13, 2013 | 3917635 | Seller | | very slow to ship |
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| Complaint | gelf4441red (843) | Nov 5, 2013 | 3882615 | Seller | sent me tatterd and discoloured product. didn't bother to answer my text
Reply: Sorry, your email must have gone to Spam, searching now
Follow-Up: They fixed everything, Good reputable seller |
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| Complaint | mustang68 (271) | Apr 2, 2013 | 3457735 | Seller | | very expencive shipping |
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| Complaint | darthangel2008 (242) | Mar 9, 2013 | 3420779 | Seller | | Another order short! Even though they did fix the last 3, its ridiculous! |
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| Complaint | burridge1964 (1125) | Feb 12, 2013 | 3341286 | Seller | Poor Customer Service Dreadful Seller, I Am £11.41 Out Of Pocket
Reply: I'm sorry, we have no way to control Customs charges, forms are accurate. |
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| Complaint | katja9892 (621) | Dec 11, 2012 | 3107873 | Seller | | The Bricks are lost in the Post :-( |
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| Complaint | bb253526 (361) | Nov 1, 2012 | 3110954 | Seller | | 2 lots missing, very disappointed in service. Will not be using again. |
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| Complaint | MJayz83 (323) | Oct 29, 2012 | 3117979 | Seller | | They send your package to you very slowly |
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| Complaint | bb320495 (1) | Sep 16, 2012 | 3003159 | Seller | I didn't recieve three of the lots that I ordered, but got everything else.
Reply: Would have gladly sent missing pieces if we had been notified. |
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| Complaint | BadDonkeyBricks (2200) | Aug 1, 2012 | 2945057 | Seller | Order has been in Pocessing status for 8 days.Won't email me back to cancel
Reply: Invoice was sent 1 day after order placed, check your Spam folder
Follow-Up: Please disgard my feedback. |
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| Complaint | BLUSER_111470 (13) | Jun 30, 2012 | 2886752 | Seller | They shipped 5 days after order submission. Didn't read my comments section.
Reply: Shipped immediately after payment received, First Class Mail as requested... |
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