|
| Type |
Member |
Date |
Order ID |
S/B |
|
 | | | | Complaint | mikeavs (193) | Jul 13, 2023 | 22588013 | Seller | Poor customer service, never responds to email. Negative all the way!!
Reply: replied to all messages but buyer demanded shipment to another country/VAT zone |
| | | Complaint | brickmasters.vn (18) | Jan 26, 2023 | 20774133 | Seller | Seller sent it to a wrong address. They refunded and put me on their stop list.
Reply: We are sorry for the mistakes. Something went wrong in our S&H process. |
| | | Complaint | BLCKCSTLS (11) | Jun 28, 2022 | 19259576 | Seller | Order arrived with missing items.
Reply: We're sorry. Please just sent a message and we send on missing pieces asap. |
| | | Complaint | Emmett (4) | May 26, 2022 | 19083453 | Seller | 2 pieces where missing from my order (Plate, Modified 1 x 3 with 2 Studs)
Reply: We're sorry. Please just sent a message and we send on missing pieces asap. |
| | | Complaint | Lema91 (3) | Dec 28, 2021 | 17849845 | Seller | Disapointed by the long wait : eight days more than the other orders !
Reply: We send out directly after payment. Delays may occur due to shipping process. |
| | | Complaint | Geremiah (51) | Dec 16, 2021 | 17696364 | Seller | Again Wrong Parts 2nd or 3rd time in a row.
Reply: Sorry. We're working hard to reduce and send on missing/wrong parts asap |
| | | Complaint | Adrian36 (132) | Jun 11, 2021 | 16500509 | Seller | | Leider 2 falsche Teile dabei |
| | | Complaint | KarstenKulbe (141) | Apr 27, 2021 | 16155826 | Seller | Alles prima, sehr schnelle Lieferung, gerne wieder. Danke für die Zugabe.
Reply: Es freut uns, dass Sie zufrieden sind. Bitte in positives Feedback ändern.
Follow-Up: Ich finde leider keine Möglichkeit es auf positiv zu stellen. |
| | | Complaint | guiri (29) | Apr 19, 2021 | 16011216 | Seller | me faltan varias referencias, un slope 1 x 1 negro y 4 slope curved 3 x 2 negros
Reply: If you are missing pieces, send us a message and we will send them immediately |
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Germany, Sachsen
