BrickLink ID Card PBM (3395) Location:  USA, Ohio Member Since Contact Type Status Jan 15, 2005 Seller  Store: The Plastic Brick Museum

Type   Member   Date   Order ID   S/B   Reply   Complaint   BLUSER_152215 (147)   Jan 12, 2010   1425216   Seller  Reply   Took a month to invoice, lost my order during move, ignored emails  Reply: Sorry about that! Missed a few while moving!  Complaint   Silver-leaves (2636)   Dec 23, 2009   1443065   Seller  Reply   Missing Pieces, No Returned Email, Stated New No were near New  Complaint   HappyBRICKs (1388)   Nov 8, 2009   1316389   Seller  Reply   Biggest caos ever seen at BL!  Complaint   tomsmith (1575)   Oct 15, 2009   1386372   Seller  Reply   Quick shipment. Missing parts. Empty promises to fix. NSS to get refund.  Reply: Not a good customer. Tried to solve problem, was not able to with this buyer.  Complaint   legoguy (596)   Sep 17, 2009   1367074   Seller  Reply   4 wks, 6 emails, no resolution to missing pieces  Reply: Still cannot find package. Buyer is correct, we dropped the ball on this one.  Complaint   dluders (1034)   Jul 23, 2009   1344268   Seller  Reply   SLOW! Took 7 days to send invoice; another 7 days to mail. Subpar service.  Complaint   Craig (92)   Jun 10, 2009   1266741   Seller  Reply   missing parts, and no explanation after 2 emails! what is going on  Reply: Contact issues, future problems contact us direct via email.  Complaint   jwillis (25)   May 30, 2009   1297603   Seller  Reply   Never got an invoice message ordered the 14th of may recieved today.  Complaint   BLUSER_145885 (9)   Mar 28, 2009   1199839   Seller  Reply   could not fill order after long delay  Complaint   david.walford (88)   Feb 26, 2009   1200601   Seller  Reply   Missing pieces, back and forth emails, 4 weeks to resolve. I did get a refund.