Discussion Forum: Help
Help (21146)
Technical Issues (6261)
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 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 24, 2024 20:54
 Subject: Re: Nougat Arms Actually Orange?
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 Topic: Help
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In Help, axaday writes:
  I just uploaded a new catalog picture.

I would call that "orange" but it's not Lego orange, which is much
brighter.
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: Apr 24, 2024 20:09
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?

I would start by reading the TOS you agreed to when you signed up on the site.
https://www.bricklink.com/v3/terms_of_service.page
Pay particular attention to Section 17.

I have gotten 1 minute blocks back when I was least favoriting 10,000 stores
(at 9,653 right now), because I was loading stores so fast.

If this has been going on for a month, the problem isn't going to fix itself.
You must have been doing some hard scraping to where the site considered it a
DDOS attack.

I would not repeat this behavior in the future. The API is provided, learn how
to use it.

Here are 5 options. This isn't even a full list.

1.) Send endless emails letting Bricklink staff know you were abusing their site.
Probably doesn't matter because you are unlikely to get a response that solves
your problem.

2.) Change your IP address. If your router doesn't have this feature, buy
another router.

3.) Request your provider change your IP address. You didn't try hard enough.


4.) Switch providers.

5.) Use a VPN with coupon for $25-$30 US a year ($2 a month).

Youtube and Google are your friends.
 Author: axaday View Messages Posted By axaday
 Posted: Apr 24, 2024 19:22
 Subject: Re: Nougat Arms Actually Orange?
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 Topic: Help
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In Help, BrickSix writes:
  Hey guys. Not sure where else to post this query, but has anyone noticed that
"Nougat Arms" left and right are actually orange? Is this a known issue?
In one photo on the catalog they look orange. When you click the photo, they
look Nougat. I placed an order recently from a fellow Canuck, and received arms
that definitely looked more orange than nougat. Is this a known issue?

I've illustrated the issue with this crappy photo, but you see what I'm
getting at.

-Todd

I just uploaded a new catalog picture.
 
 Author: axaday View Messages Posted By axaday
 Posted: Apr 24, 2024 18:59
 Subject: Re: Nougat Arms Actually Orange?
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 Topic: Help
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Minifig No: hp309  Name: Professor Gilderoy Lockhart - Nougat Torso and Legs
* 
hp309 (Inv) Professor Gilderoy Lockhart - Nougat Torso and Legs
Minifigures: Harry Potter
has light nougat hands, nougat arms, and medium nougat hair. I have
one of him on my desk, holding a dark nougat wand.

Nougat is a pretty orange color, but I don't think you'd mistake them.
 Author: axaday View Messages Posted By axaday
 Posted: Apr 24, 2024 18:55
 Subject: Re: Nougat Arms Actually Orange?
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 Topic: Help
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In Help, BrickSix writes:
  Hey guys. Not sure where else to post this query, but has anyone noticed that
"Nougat Arms" left and right are actually orange? Is this a known issue?
In one photo on the catalog they look orange. When you click the photo, they
look Nougat. I placed an order recently from a fellow Canuck, and received arms
that definitely looked more orange than nougat. Is this a known issue?

I've illustrated the issue with this crappy photo, but you see what I'm
getting at.

-Todd

Are those nougat hands? They look more like light nougat, but all of this is
very hard to tell on a camera phone.
 Author: BrickSix View Messages Posted By BrickSix
 Posted: Apr 24, 2024 18:50
 Subject: Nougat Arms Actually Orange?
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 Topic: Help
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Hey guys. Not sure where else to post this query, but has anyone noticed that
"Nougat Arms" left and right are actually orange? Is this a known issue?
In one photo on the catalog they look orange. When you click the photo, they
look Nougat. I placed an order recently from a fellow Canuck, and received arms
that definitely looked more orange than nougat. Is this a known issue?

I've illustrated the issue with this crappy photo, but you see what I'm
getting at.

-Todd
 
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 24, 2024 18:47
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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In Technical Issues, 9_lives_bricks writes:
  Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.

No, it's a question of excessive number of queries, server load, etc.
See BL Terms?

I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 24, 2024 18:05
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack. They blocked my IP from going
on the site. Only way I can use the site right now is by using a VPN.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 24, 2024 16:42
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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In Technical Issues, yorbrick writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website

But, how then did you post this?

I assume they were blocked from using the API. They still have buying and selling
privileges.

Oh OK, but then, did they read the API Terms?
I'd say no.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 24, 2024 16:38
 Subject: Re: BLOCKED FROM WEBSITE
 Viewed: 47 times
 Topic: Technical Issues
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In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website

But, how then did you post this?

I assume they were blocked from using the API. They still have buying and selling
privileges.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 24, 2024 14:18
 Subject: Re: BLOCKED FROM WEBSITE
 Viewed: 67 times
 Topic: Technical Issues
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In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website

But, how then did you post this?
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Apr 24, 2024 14:18
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?

I've had reasons to contact BL in the past, and found it near impossible
to contact anyone who actually works for BL. They want you to use the "Community"
resource, good luck. (credit where credits due, the "Community" does
help sometimes, just a bummer to rely on complete strangers for technical BL
help instead of the company, but that's what it is.)
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 24, 2024 13:49
 Subject: BLOCKED FROM WEBSITE
 Viewed: 191 times
 Topic: Technical Issues
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Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 24, 2024 04:13
 Subject: Re: Inventory Delete R equest
 Viewed: 27 times
 Topic: Help
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In Help, BigCrone writes:
  Hello,

Firstly, I apologize for the trouble.

I added a Set by mistake to "parts" , and I was hoping someone could
delete all the parts so it's not counting them in my parts inventory? The
8 sets in My Collection are correct, just not all the parts from the Space set.

Thank you for your support.

You can delete the items by clicking the trashcan.
 Author: BigCrone View Messages Posted By BigCrone
 Posted: Apr 23, 2024 19:50
 Subject: Inventory Delete R equest
 Viewed: 78 times
 Topic: Help
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Hello,

Firstly, I apologize for the trouble.

I added a Set by mistake to "parts" , and I was hoping someone could
delete all the parts so it's not counting them in my parts inventory? The
8 sets in My Collection are correct, just not all the parts from the Space set.

Thank you for your support.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 23, 2024 19:08
 Subject: Re: Help with Unidentified legs
 Viewed: 50 times
 Topic: Help
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In Help, UTLF writes:
  That was my 2nd thought, but no luck in dark red either

Ah it’s a new color “dark reddish brown” not to be confused with dark brown
 Author: UTLF View Messages Posted By UTLF
 Posted: Apr 23, 2024 18:44
 Subject: Re: Help with Unidentified legs
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 Topic: Help
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That was my 2nd thought, but no luck in dark red either
 Author: Adjour View Messages Posted By Adjour
 Posted: Apr 23, 2024 18:17
 Subject: Re: Help with Unidentified legs
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 Topic: Help
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In Help, Linsfruit writes:
  Appreciate some help identifying which figure this belongs to 🙏

Thanks in advance
Linda

The print is crooked, probably custom printed

Crystal
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 23, 2024 17:01
 Subject: Re: Help with Unidentified legs
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 Topic: Help
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In Help, UTLF writes:
  I just looked through the Reddish Brown decorated minifigure legs list & these
legs don't show up, I'm assuming it's either a custom printed piece
or fake Lego as a whole

These look dark red to me.
 Author: UTLF View Messages Posted By UTLF
 Posted: Apr 23, 2024 15:43
 Subject: Re: Help with Unidentified legs
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 Topic: Help
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I just looked through the Reddish Brown decorated minifigure legs list & these
legs don't show up, I'm assuming it's either a custom printed piece
or fake Lego as a whole

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